Allen Yeo, MBA PhD

Strong experience in Customer Success & business development discipline in a B2B subscription business – driving recurring revenue and lifecycle models of successful customer adoption, consumption and renewals across Asia Pacific regions. Possess technical competence, business acumen and the ability to articulate value proposition of solutions to solve clients’ complex business needs. Exceptional leadership and management skills; able to lead, coach and build a high performance culture Areas of Skills: Customer Experience/ Customer Onboarding – Account Management – Net Retention Strategy – B2B Subscription – Negotiation – Solution Selling – Data Analytics & Insights – C Level Relationship Building – Team Management – Excellent interpersonal and communication skills – CRM Systems (HubSpot/SFDC) - Customer Service System (Zendesk)