mary allen

universidad simÃ³n bolÃ var

About

Tokens of Care (Charitable non-profit organization) www.tokensofcare.org Mission Statement: To deliver hope to abused and neglected women and children by visiting and providing gifts to them at the Family Violence and Rape Crisis Centers, at Women's shelters and at Children's Homes. Services: -To deliver care shawls for the women that go to the Family Violence and Rape Crisis Center in Pittsboro, NC. - To deliver items of comfort like: blankets, stuffed animals, hats and scarves to the children that go to the FVRC's shelter. - To deliver gifts for the mothers that are at the FVRC's shelter during Mother's day. Donations to Interact, women's shelter in Raleigh, NC for their Christmas Bazaar where the mothers go to select gifts for their kids and the kids go to select gifts for their mom. - Visits to the Central Children's Home of NC in Oxford, NC five times a year during the following holidays: Valentine's Day, Easter, 4th of July, Thanksgiving and Christmas. Gifts bags are provided to the kids during each visit.

Country

united states

City

pittsboro

Industry

non-profit organization management

Skill

voip, scrum, agile methodologies, telecommunications, software quality assurance, project management, sip, tcp/ip, unix, cloud computing, ip, testing, quality assurance

Experience

universidad simÃ³n bolÃ var

customer support engineer

siemens

1994-8 - 1999-9 · 5 yrs 2 mos

* Customer support Eng. (Tier2) for the Telecommunications network of Bell Atlantic. * Development and delivery of technical training for SIEMENS' Regional Centers (Brazil, Argentina, * Germany, USA) * Staging, testing and implementation of VoIP projects.

customer service engineer

siemens

1991-8 - 1994-7 · 3 yrs

* Coordinated, configured, and installed the expansion and support of Venezuela's PTT Packet * Network. * Developed and delivered technical training for regional and international customers.

software qa engineer

cisco

1999-1 - 2014-1 · 15 yrs 1 mo

* Scrum Team member for software development project. * Scrum Master for a quality improvement project. * Quality assurance Eng. for VoIP (SIP gateways and Call Manager) * Mentor team members in Agile methodology and product verification process. * Delivered presentations and training for internal groups. * Coordinate and participate in team volunteering events.