Alka Mehta

In my role as Founder & CEO at PayAid Payments Pvt Ltd, I revolutionized the online payment landscape in India by leading a team to develop innovative solutions that streamlined payment processes for businesses. • Introduced a secure payment gateway that increased transaction efficiency by 25%. • Implemented AI-driven fraud detection mechanisms, reducing chargeback rates by 30%. • Handled the entire back-end work for online businesses so they can sell more.

Led teams in Sales, Relationship, and Service for Merchant Acquiring and Credit cards at HDFC Bank. Spearheaded revenue growth initiatives and enhanced customer experience through strategic planning and innovative sales strategies. • Achieved significant revenue increase through strategic sales initiatives. • Enhanced customer satisfaction through innovative service delivery. • Developed strong leadership and team management skills in a fast-paced banking environment.

In my role as Sr. Manager - Sales at Design Core India Pvt Ltd., I spearheaded the planning and execution of exhibition stalls for clients participating in large trade fairs and segment-specific exhibitions in India and abroad. I also managed event logistics and helped create visually appealing graphic content to enhance brand visibility and attract potential clients. My efforts contributed to the successful showcasing of the client's products and services to a diverse audience, resulting in increased brand recognition and business opportunities.

Deputed by the Amalgam-Walker project: • Managed warehouse operations and provided exceptional customer service at the first McDonald's store in Delhi, India. • Collaborated with team members to ensure smooth operations and customer satisfaction. • Implemented efficient inventory management strategies to optimize stock levels and reduce waste.

In my role as Sales Manager at Kompass India, I successfully sold ads for the Kompass directory of India, including full page ads and front inside cover ads. I excelled in developing and maintaining client relationships, utilizing my strong negotiation skills to drive revenue growth and meet sales targets.

In my role as Manager - Service & Spares at Kirloskar Systems Limited in Bangalore Urban, Karnataka, India, I successfully managed the sales and service department, contributing to a 15% increase in overall company income. By participating in bids, interacting with government agencies, and overseeing a team of service engineers, I ensured efficient operations and strong customer relationships.