alix lombard

Managed a team of Product Managers in charge of retail core operations (e.g. customer and vendor contacts, new item set up, vendor onboarding, food safety), selection & pricing and new operational capabilities across all FMCG categories. Managed the Retail Business Operations team for Consumables (100+ HCs offshore) including onboarding of new tasks, streamlining of processes and performance metrics. Main innovations launched / supported: new delivery mechanisms (Pantry – equivalent of drives, Prime Now – 1h delivery, Dash button, scheduled delivery), new tools and processes to scale and streamline selection and pricing decisions, customer refund and return experience, flower business, cold chain for heat sensitive products, free sampling program.

* General Manager for FMCG categories (Grocery, Health and Personal Care, Beauty, Pets and Household Products) across all Retail functions (sales, marketing, supply chain / logistics) * In charge of several loyalty programs for FMCG categories such as Suscribe and Save (replenishment program) and Family (loyalty program towards parents)

* Reorganized the accounting and financial departments after a merger of 2 companies * Designed and organized a training program on financial services & products

Led five different consulting projects including data collection and analysis, problem-solving structure, presentation of recommendations to senior clients.

* Engagement Manager (2011), Associate (2010), Junior Consultant (2008) * Led 3 and participated in 12 engagements including: * Design of the direct-to-consumer strategy for a wine & spirit company * Launch of a blockbuster in 30 countries for a big pharma company * Product portfolio and R&D strategy for a healthcare company * Improvement of customer experience at a Telecom company * Digital strategy for a high-tech B2C company * Distribution network and channels strategy for a cosmetic company * Managed teams of senior and junior consultants and client counterparts across 6 different industries and functional areas * Promoted 2 times in 2.5 years (vs 4-5 years in average)

* Project: launch of a new type of branches for affluent clients in 100 new locations in France * Co-developed the new concept of branches * Coordinated and managed 7 implementation teams (marketing, logistics, HR...) * Computed financial forecasts (business case) and controlled overall budget

* In charge of a multi-billion-dollar P&L across Household products, Baby Care, Adult Care, Feminine Care, Nutrition, Wellness, Healthcare, OTC, Medical Supplies and Sexual Wellness (2nd biggest retail category at Amazon US) * Manage a team of 29 Senior Vendor Managers (buyers), Brand Specialists and Marketing Managers * Accelerate the growth of the business and improve the contribution margin through negotiation, selection optimization, supply chain cost reduction initiatives and format management * Manage the promotional and marketing strategy of the category * Drive adoption of new formats / programs including Pantry, Subscribe and Save and Dash

Professional thesis on Social Network business models * Diploma of the Spanish chamber of commerce with honors

Professional thesis on Social Network business models * Diploma of the Spanish chamber of commerce with honors

MBA with Dean’s Honors * GMAT: 740 (97th percentile) * Tutor in Accounting, Strategy, Marketing, Statistics and Leadership * Active member: General Management, Retail and Luxury, Marketing and French Club (Co-President)