Alivia Ghosh
Sr. HR Executive @ Fortune Institute of International Business
India
New Delhi
Human Resources
Human Resources Information Technology (HRIT), HR Software, Onboarding, Verification and Validation (V&V), Training and Development (HR), HR Consulting, Consulting, Managing, Profit Maximization, Canva, Editing, Mobile Applications, Customer Relationship Management (CRM), Customer Retention, Customer Satisfaction, Team Coordination, Technical Documentation, Recruiting, Strategic Sourcing, Documentation
Experience

Human Resources Intern
Delhi, India
As an HR intern, I’ve gained hands-on experience in various aspects of human resources. I supported the recruitment process by posting job openings, screening resumes, and scheduling interviews. I also assisted with onboarding by preparing welcome kits and organizing orientation sessions. In HR administration, I maintained employee records, tracked attendance, and helped manage confidential documents. I also contributed to employee engagement by assisting in planning team activities and sending internal communications. Additionally, I helped coordinate training sessions, supported policy compliance, and participated in small research and process improvement projects. This internship has strengthened my communication, organization, and problem-solving skills while giving me a solid foundation for a future career in HR.

Academic Counselor
Gurugram, Haryana, India
As an Admission Counsellor, I had the opportunity to guide students and working professionals in enhancing their technical skills and advancing their careers. My role focused on connecting individuals with the right educational programs to help them unlock better job opportunities and professional growth. I was responsible for managing the entire sales lifecycle—from outbound calling and live product demonstrations to closing admissions and ensuring a smooth onboarding experience. A key part of my work involved career counselling, where I advised learners on suitable courses and guided them in making informed decisions based on their goals. Key Responsibilities & Achievements: >Conducted outbound calls to prospective students who showed interest via website or digital campaigns. >Delivered engaging program presentations and live demos to explain course offerings. >Counseled learners on career options and helped match them with relevant upskilling programs. >Managed end-to-end admission processes—from first contact to successful onboarding. >Maintained regular and effective communication with students to ensure a positive experience. >Met and exceeded monthly targets in lead conversion and admissions. >This role strengthened my communication, sales, and advisory skills, and gave me valuable experience in education counselling, CRM tools, and client relationship management. >I’m always open to new opportunities where I can continue making a difference in people’s careers through guidance and education.

Relationship Manager
Saket, Delhi, India
As a Relationship Manager at Jeto Vacation, I was responsible for identifying clients’ travel needs and recommending suitable vacation packages and services tailored to their preferences. I managed end-to-end booking processes, including itinerary planning, confirmations, and payment coordination, while ensuring a seamless and customer-centric experience. My role involved maintaining regular communication with clients, handling inquiries and complaints, and providing prompt solutions to foster satisfaction and loyalty. I actively collaborated with internal teams across sales, operations, and customer service to ensure smooth service delivery. Additionally, I followed up with clients post-travel to gather feedback, promoted future services, and consistently upsold and cross-sold travel products to enhance customer value. I also maintained accurate client records using CRM tools and ensured all documentation and processes aligned with company standards.

Human Resources Recruiter Intern
5TH FLOOR, UNIT NO-507, ABC, TOWER-1, Sector 135, Noida, Uttar Pradesh 201304
During my two-month internship as an HR Recruiting Intern at UTL IT Solutions, I developed practical skills in end-to-end recruitment and onboarding processes. I gained experience in sourcing candidates through job portals, screening resumes, and shortlisting profiles based on specific job requirements. I was involved in coordinating interviews, following up with candidates, and ensuring timely communication throughout the hiring process. Additionally, I supported the onboarding of new hires by assisting in document collection, preparing basic joining formalities, and ensuring a smooth transition for selected candidates into the organization. This experience strengthened my ability to manage recruitment workflows efficiently while maintaining a professional and candidate-friendly approach.

Graphic designer, Editor
Uttarakhand, India
Creative Freelancer | Logo Design | Video Editing | Social Media Management I’m a passionate and self-driven creative professional offering a variety of digital services including logo design, poster creation, video editing, photo editing, and social media management. My goal is to help brands and individuals stand out through high-quality visuals and strategic content. Over time, I’ve successfully completed projects and earned from platforms like Freelancer.com, LinkedIn, and Naukri, connecting with clients across different industries. From building visual identities to managing and growing social media profiles, I bring both creativity and consistency to every project. Skills> Logo & brand design Poster & flyer design Video editing & reels creation Photo editing Social media content creation & management
Education
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