alison smith

business systems analyst

About

Originally from Scottsdale, AZ, Alison is currently a Business Systems Analyst at Workday in Pleasanton, CA. She is results-driven, innovative, positive, works well with others, has a passion for technology, and is a self-starter.

Country

united states

City

san francisco

Industry

information technology and services

Skill

microsoft office, public speaking, powerpoint, customer service, social media, leadership, teamwork, microsoft word, microsoft excel, social networking, time management, facebook, public relations, event planning, social media marketing, sales, microsoft powerpoint, oracle sql developer

Experience

business systems analyst

workday

2020-5 - Present · 6 yrs 5 mos

business systems analyst intern

honeywell

2016-5 - 2016-8 · 4 mos

* Developed Tableau reporting dashboards to replace use of Pivot Tables and significantly reduce work time. * Redesigned the Honeywell IT Services Site with updated look, feel, navigation, and content to lower help desk cost by $20 per ticket avoided. * Compiled inventory of the ERP Systems used across finance value streams to streamline reporting across all business units. * Presented analytics and design recommendations to C-level managers via virtual communications. * Demonstrated design best practices at Honeywell User Experience workshop/training.

summer camp counselor

camp marimeta for girls

2013-6 - 2014-8 · 1 yr 3 mos

* Mentored and cared for a cabin of girls ages 7-15. * Developed and taught activity curriculum for skiing/wakeboarding, aerobics, running, cooking, and dance. * CPR certified.

hostess

tk's urban tavern

2012-10 - 2013-6 · 9 mos

* Operated OpenTable software. * Cleared and set tables. * Greeted and seated guests. * Customer service management. * Answered all phone inquiries and reservation requests.

solution delivery knowledge management intern

pekin insurance

2015-5 - 2015-8 · 4 mos

* Conducted current state analysis of IT Department Knowledge Base and findings were used in multiple executive presentations. * Collaborated with IT teams and to gather information, identify problems, and form solutions to better manage IT Knowledge. * Compiled and delivered the business effectiveness and mode of authentication for existing applications/software. * Attended Business Analyst B2T Requirements Training. * Gained foundational business insight and technical skills including: SharePoint, Outlook, Excel, Visio.