Alise Robinson

As a Senior Project Coordinator within the Office of Information Technology (OIT) in the Operations Management Department, I oversee critical onboarding, employee training, and performance management tasks. My role focuses on ensuring seamless integration of new hires and the continuous development of staff to meet organizational objectives. Key responsibilities include: • Leading the coordination and execution of onboarding processes for new employees, ensuring a smooth and efficient transition into the organization. • Developing, implementing, and maintaining comprehensive training programs tailored to various roles within the IT department. • Collaborating with HR, IT, and departmental leaders to identify training needs and create development plans to enhance employee skills and performance. • Monitoring and evaluating the effectiveness of training programs and onboarding procedures, adjusting based on feedback and performance metrics. • Facilitating performance management initiatives, including setting objectives, conducting performance reviews, and providing ongoing support to employees. • Utilizing project management tools and methodologies to manage multiple projects concurrently, ensuring timely completion and alignment with departmental goals. • Acting as a liaison between new hires, departmental teams, and executive leadership to ensure clear communication and alignment of expectations. • Keeping abreast of industry best practices and emerging trends in onboarding, training, and performance management to continually improve processes.

• Managed scheduling and coordination for the Office of Information Technology Director and staff meetings. • Managed OIT and Directors mailbox for meeting requests, communications, and all other correspondence. • Create internal memos for ACIO-wide correspondence. • Develop slide decks and provide meeting support to include scheduling, set-up, and presenting slides. • Brief OIT Leadership on daily updates, meetings, and all other correspondence. • Manage and update SharePoint documents for OIT/FNS when requested. • Maintain ACIO directory and organizational charts. • Assist with off-site meetings coordination to include catering, set-up, presentations etc. • Assist with collecting action items and meeting notes for all ACIO/OIT meetings as requested. • Create SharePoint organizational contacts lists and charts for resource purposes • Create SharePoint Action Lists for task tracking for directors and supervisors’ due outs

• Managed scheduling and coordination for all C-Level executives and staff meetings. • Action tracking process for FOIA requests. • Assisted with training session logistics for all DHRA Department staff. • Processed action tracking process for all confidential documents transported to the Pentagon. • Managed procurement tasks for staff/office supplies • Created the standard operating procedures for the AP department and cross trained when necessary. • Managed and processed all interview logistics and correspondence with candidates for hire. • Processed and completed LMS requests for training courses, personnel requests, visitor processing etc. • Other administrative duties performed.

• Oversee staff performance and project deadlines. • Completed action tracking for all compliance projects to report to the C-Level executives. • Reviewed and updated survey guides, training materials and SOPs for Compliance Department. • Edited and proofread briefing materials for distribution in weekly meetings. • Performed all administrative tasks including records managements for all projects. • Developed reports and presentations to provide context, recommendations, and trends with relevant data • Completed workflow charts for program database to build SOP for end-user. • Collaborated with client to identify future objectives and process improvements • Created all correspondence documents and marketing communications for client. • Created job aides and training materials for distribution.

• Oversee staff performance and project deadlines. • Completed action tracking for all compliance projects to report to the C-Level executives. • Reviewed and updated survey guides, training materials and SOPs for Compliance Department. • Edited and proofread briefing materials for distribution in weekly meetings. • Performed all administrative tasks including records managements for all projects. • Developed reports and presentations to provide context, recommendations, and trends with relevant data • Completed workflow charts for program database to build SOP for end-user. • Collaborated with client to identify future objectives and process improvements • Created all correspondence documents and marketing communications for client. • Created job aides and training materials for distribution.

• Managed all scheduling and inquiry correspondence for staff and 2 C-Level executives • Managed, action track, and transported all confidential information for signatures to Congress for publishment • Processed special research requests needed for policies • Proofread and edited statistical reports for staff briefings. • Managed meeting minutes tasks for all C-Level Executive meetings • Managed personnel action items and clearance requests for Policy staff. • Processed travel requests for C-Level executives to include arrangements, authorizations and vouchers. • Performed event planning logistics for all staff luncheons, holiday events etc.

• Assist director with development and implementation systems of standardization for management of documents in support of the program’s operations. Assist with standardization of data management for staff and director. Provide administrative support to director and program staff. Perform administrative duties in relation to grantee visits. • Verify employees’ time and projects for director. Compiles employees' time and production records, using calculator or computer: Reviews timesheets, work charts, and timecards for completeness. • Perform complex responsibilities involving program activities, such as project planning, monitoring, specialized communications and projects. • Administer correspondence, manage incoming calls, and prioritize emails and mail for director. • Arrange schedules, appointments, conference calls and meetings. Receives office visitors for schedules meetings or conferences. Coordinate logistics of all parties within scheduled meetings. Attend meetings and records meeting minutes. • Arrange complex travel arrangements and reconcile travel receipts. • Accurately track expenses for director with management of credit cards and receipts. Process and submit receipts accurately and on schedule. • Maintain database, perform data entry and retrieval; create spreadsheets and reports for compiled statistics. • Maintains confidentiality and uses a high degree of discretion. • Create and prepare documents, such as agendas, presentations, reports, and correspondence. Assist with correspondence to include White house letters, memoranda, reports, forms and other specialized documents etc.

Program Analyst Duties: • Perform mid-level analytical work to include collection, compilation, research and tracking of data and program information and guidelines. • Gather and organize statistics using methods and techniques to create reports. Develop draft and final reports of statistical audit data. • Perform financial inquiries and audits for statistical reports. • Review and research programs to identify duplicative or inaccurate data. Develop suggested corrective actions and revisions needed for the programs. • Research and track data/program information. Maintain security of confidential information within programs. • Synthesize information and perform searches within multiple databases. • Complete program assignments in timely manner by completing analysis and research within databases using existing qualitative and quantitative tools. • Completing projects to support program developments and/or activities of the organization. • Assemble and summarize data, background information and other materials from other sources. • Providing support in decision-making for guidelines to specific program issues. Supervision Duties: • Provide administrative support to multiple office personnel in the Financial Litigation Unit to ensure assigned tasks are completed. Prepare correspondence and documents to include letters and report. Develop weekly reports for personnel on weekly basis. Create statistical reports to reflect district work processed by program analysts. • Assign daily tasks to employees. Conduct training manuals for new team members, act as resource for staff members, manage teamwork performance and progress. • Provide support with development plans, training materials and tasks to add to the program initiative. Perform supervisory duties in supervisor’s absence and act as a point of contact for personnel. Monitor work and report on progress to ensure work meets program requirements.

• Provided administrative support to office and customers. Conducted training for new team members and also created training material. Attended staff meetings and workshops. • Imported information of vehicles into database systems and analyzed data to inform customers with information about vehicles. Correspond with MVA for vehicle titling/lien processes for customers. • Completed financial transactions of payments for vehicle purchases. Financial analysis including reconciliation and audited reports. Provided accounting support in correspondence with reconciliation.

• Provided administrative support to Senior level personnel. Prepared documents for personnel to correspond with clients which include letters and reports. Created reports on weekly basis in correspondence with client contract processes. • Provided receptionist duties to include creating and proofreading documents for personnel including letters and memorandums for clients and staff members. Provided mail duties which included creating, sending and receiving packages for personnel. Customer service and assistance provided to clients include phone calls, email correspondence etc. • Completed financial transactions of payments for personnel within financial databases. • Entered information in databases for client contract information and notations on financial transactions from clients. Report analysis to review files and data within databases to compare to client’s contracts and other information. • Liaison for senior personnel in handling record requests and inquiries. • Administrative duties to include: Schedule meetings, meeting minutes, maintain file system, travel arrangements, and reconciled reports

Bachelor of Science, Management Studies with a concentration in Project Mgmt.

Business Management