Alisa McRae

• Managing a portfolio of projects for top tier clients (50+ agile security projects at any given time) • Collaborating closely with security engineers, auditors, and subcontractors to ensure projects are delivered effectively • Communicating with clients, sales representatives, and other senior resources to ensure projects are scoped appropriately to meet regulatory requirements/client expectations and delivered efficiently to meet deadlines • Developing procedures to update processes and implement them • Outlining work plans, determining resources, timelines and budgets to ensure projects stay organized and on track • Reporting and analyzing project metrics

• Fostered relationships with internal and external stakeholders to promote positive working relationships • Developed and initiated projects, managed costs, and monitored performance • Updated operational methods, tracked information and compiled data to improve efficiency • Modified and directed project plans to meet organizational needs • Managed 30+ security engineers, auditors, contractors and clients to ensure project scope, budget and timelines were met

• Monitored daily and weekly key performance indicators to maintain on-track status • Coordinated project execution for 40+ departments, each with different requirements and required timelines • Built relationships with internal and external stakeholders to help them engage, adopt, and utilize new procedures in their day-to-day work • Collaborated with other leaders and executives to direct workflow and support operations • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials • Designed processes and developed technical documentation to manage change and improve efficiency

• Researched industry and marketplace trends to develop marketing solutions and enhance business operations • Assessed marketing copy and designs and advised on improvements • Boosted brand awareness and generated leads while managing marketing campaigns and programs • Developed and managed social media advertising campaign and developed easy way for client to complete independently moving forward

• Developed technical and non-technical marketing presentations, social media campaigns, and SEO/SEM campaigns • Consulted with clients on business issues and developed innovative proposals to help them reach their marketing goals • Developed and implemented marketing strategies by analyzing key data and consumer demographics • Directed marketing plans for 30+ clients, proactively servicing needs, maintaining satisfaction and consistently achieving profit goals • Wrote engaging and successful marketing, advertising and website copy

• Managed 75+ projects across Georgia, California, and New York • Communicated with internal and external stakeholders for large hospitality projects • Performed with tight timelines in agile work environment where priorities change daily • Reported on project progress and ensuring project key delivery dates are met

Ensured that the team was prepared each day and that each person was accountable for their responsibilities Ordering and restocking supplies to ensure the restaurant was well prepared Communication with my team and superiors through e-mails, staff meetings and regular encounters

Three years of experience in retail sales as a sales coach assisting a variety of clients in addressing their wants and needs, while guiding team members on the best way to sell Recognized for highest gold sales ($20, 400) in the franchise Pandora Capital (8 stores) during the month of December Create connections with clients during one-on-one sales presentations (up-selling and closing) to meet or exceed targets Motivate the team to create connections with their clients by gathering their information and writing to them to update them on new products as well as recognize and occasion they came in to shop for Implement new training methods based on gaps in employee knowledge

Processing customer food orders and delivering them in a fast and efficient manner Cleaning restaurant and food preparation areas after closing Assisting others in their work during slow periods, developing teamwork and multi- tasking Helping chef when needed in preparing restaurant food and/or catering orders Collecting supplies from food terminal, cash and carry, Costco etc.

Advise customers on the use and care of merchandise Answer questions regarding the store and its merchandise Process payments (cash, direct debit and charge cards) and provide sales receipts Assist customers with returns and exchanges of merchandise Stock shelves and maintains display areas