Aliona Govorushko (Maksimchyk)

Analyzed and interpreted data from multiple databases. Developed clear dashboards for management. Participated in the development and improvement of internal CRM reports. Contributed to the development of the sales department: lead generation, analyzing the quality of customer interactions by managers. Documented sales reporting processes and developed internal instructions to align data exchange between departments. Created a monitoring system for tender platforms. Developed a project for modeling the business process of accounting for tenders in the system. Developed the first Excel algorithm that evaluated potential services and provided an approximate assessment of the customer base by service type.

Built website prototypes in Figma. Rewrited articles using ChatGPT when it first launched. Created and published website content via WordPress before project launches.

Managed the product flow from supplier orders to customer deliveries and claims. Developed and maintained Google Sheets for order, warehouse, and analytics tracking - used for a year before implementing AmoCRM and MoySklad systems.

Processed and analyzed sales data. Coordinated sales team priorities and tracked performance. Prepared monthly performance review presentations. Conducted e-commerce analytics and developed proposals to improve company representation on client websites.

Development and updating Google Sheets for business needs. Systematization, processing and analysis of business information. Monitoring of competitors. Freeing up manager's time, assistance in all projects (fast food restaurant, Instagram women's clothing store and several temporary projects).