alina georgescu

Having started as a search and selection company, Greenway Global has grown and added various services such as business-to-business introductions, investment opportunities, scouting and strategic advisory for growing and expanding companies in the sectors we cover. Based in London with an international network of consultants based in Asia, US, Latin America, Continental Europe and Russia, the company acts for clients across the globe. The company’s clients include investment banks, private equity houses, funds, management consultancies, energy trading companies, producers and consumers, utilities and various other market participants.

* Vodafone UK is a provider of telecommunications services in the United Kingdom, and a part of the Vodafone Group, the world's second-largest mobile phone company. *  Manage assigned/ dedicated accounts, addressing issues proactively, maintaining/ increasing revenue *  Provide customers with all required information related to the company products and services *  Providing guidance in areas of professional matters as requested or needed. *  Prioritizing and achieving multiple tasks, establishing and meeting deadlines. *  Follow up on all customers related issues and provide timely feedback and reports *  Handle and retain all the customers’ complaints *  Handle all mobile basic trouble shooting related issues, collections inquires and bills explanation.

* CGS is an award-winning provider of tech support, customer care, sales and channel partner management, and financial process outsourcing service. *  Resolve customer questions, complaints and requests via telephone *  Promptly respond to customer inquiries and manage accounts *  Offer customer support using different software applications *  Record details of actions taken and follow up

Faculty of International Business and Economics