alina ustenko

founder

About

Qualifications Organizational & Computer Skills * Over 4 years experience as an executive assistant * Over 2 year experience in accounts receivable collections * Over 7 years office clerical experience * In-depth knowledge of MS: Word, Excel, PowerPoint, Outlook & Publisher * Intermediate knowledge of QuickBooks * Intermediate knowledge of All Orders * Proficiency in MS Windows applications: Internet Explorer, E-mail, etc. * Exceptional time management & multi-tasking skills * Able to understand & recognize priorities, deadlines & execute with a sense of urgency Customer Service & Relationship Building * Over 9 years experience in customer service * Excellent communicational skills; high degree of confidentiality & professionalism * Exceptional problem solving skills and strong orientation to details * Strong client relationship skills and ability to gain trust and respect from customers Additional Skills * Able to speak three languages: English, Ukrainian and Russian * Intelligent, reliable, realistic, career oriented and dedicated

Country

canada

City

bolton

Industry

wholesale

Skill

customer service, time management, team leadership, system administration, microsoft office, management, project planning, human resources, leadership, powerpoint, invoicing, accounts payable, microsoft excel, high organizational skills, highly responsible, accounts receivable, quickbooks, teamwork, perfectionist, banking, training

Experience

accounts receivable specialist

freightcom

2018-10 - Present · 7 yrs 11 mos

founder

black pearl photobooth

2016-11 - Present · 9 yrs 10 mos

office manager and administration

talesma

2015-9 - 2018-6 · 2 yrs 10 mos

executive administrative assistant

massey productions ltd.

2012-4 - 2014-8 · 2 yrs 5 mos

team leader and cast trainer and teller

cineplex entertainment

2007-2 - 2012-5 · 5 yrs 4 mos

* Team Leader/ Cast Trainer: * Opening and closing facility; managing daily cash and inventory * Processing credit/debit card and traveller’s cheques transactions and generating up to $1500 per shift through up-selling and cross-selling techniques * Working with customer service team to develop and improve promotion & sales; training new and existing workforce and supervising a team of up to 11 employees * Acquired a cast trainer certificate * Dealing with customer complaints and reporting to the management * Completing inventory counts & preparing monthly theatre reports for the head office * Teller: * Counting & minimizing tills; making deposits to the bank * Preparing & verifying money reports and entering information into the database * Counting cash in the main safe and checking the accuracy of deposit slips