ALIFF SYAFIQ JAMALUDDIN
Technical Support Engineer @ JAKA Robotics
About
Equipment and Automation Engineer with 9+ years of experience across manufacturing, semiconductor, industrial automation, robotics, and calibration environments. Throughout my career, I have been involved in equipment troubleshooting, preventive maintenance, commissioning, system integration, calibration, and manufacturing support. My experience spans multiple industries, including medical manufacturing, solar manufacturing, RF and microwave calibration, automated assembly systems, and collaborative robotics. I have supported the deployment and commissioning of automation solutions across Southeast Asia, including robotic systems, vision applications, precision assembly equipment, and industrial automation platforms. I am experienced in working with cross-functional teams, customers, technicians, and engineers to improve equipment reliability, reduce downtime, and optimize operational performance. Technical exposure includes Robotics Integration, Industrial Automation, Equipment Engineering, Calibration & Metrology, Commissioning, Troubleshooting, Preventive Maintenance, ISO 17025, ISO 9001, Beckhoff TwinCAT, Vision Systems, and Precision Assembly Solutions. I am currently open to opportunities in Equipment Engineering, Automation Engineering, Manufacturing Engineering, Calibration & Metrology, and Semiconductor-related industries. Availability: Ready to commence new senior engineering opportunities from 1st July 2026 (Zero notice period). Contact: aliffsyafiqjamaluddin@gmail.com | +6013-4275389
Malaysia
Penang
Semiconductors
Technical Leadership, Project Coordination, SAP Service Management, Customer Escalation Management, Technical Solution Design, Vision Systems Integration, Manufacturing Process Support, Technical Training & Documentation, Equipment Troubleshooting & Reliability, Industrial Automation & Robotics, Commissioning & System Integration, Calibration & Metrology, Preventive Maintenance & Equipment Optimization, Collaborative Robots (Cobots), Semiconductor Industry, Commissioning & Automation, Equipment Troubleshooting, Executive Management, Long-term Customer Relationships, Mandarin
Experience

Technical Support Engineer
Penang, Malaysia
• Installed, commissioned, and supported collaborative robotic automation solutions for manufacturing and semiconductor customers across Southeast Asia. • Troubleshot electro-mechanical, software, and automation-related issues, performing root cause analysis (RCA) and implementing corrective actions to improve equipment reliability and uptime. • Programmed, configured, and optimized JAKA collaborative robots, integrating vision systems, force sensors, and third-party automation equipment to improve process performance and cycle time. • Supported system integration activities including I/O mapping, robot teaching, process validation, and customer acceptance testing. • Monitored equipment and process performance, identifying technical issues and supporting continuous improvement initiatives within manufacturing environments. • Led the installation, commissioning, and customer acceptance testing (FAT/SAT) of collaborative robotic systems for multinational manufacturing customers. • Developed Work Instructions (WI), technical documentation, and training materials while delivering technical training and support to customers, partners, and system integrators. Key Achievements: • Successfully deployed and supported more than 20 collaborative robot installations across Southeast Asia. • Supported automation projects involving robotic dispensing, pick-and-place, palletizing, screwdriving, welding integration, and machine tending applications. • Delivered automation solutions for customers in semiconductor, electronics, automotive, and industrial manufacturing sectors.

Senior Technical Service Engineer
Penang, Malaysia
• Led technical solution discussions and layout reviews for manufacturing automation projects, supporting successful project approvals and customer implementation. • Resolved complex technical and operational issues, restoring customer confidence and supporting business continuity across regional accounts. • Coordinated regional service activities, technical documentation, and customer escalations using SAP to improve response efficiency and service delivery. • Performed high-precision torque calibration for automated screwdriving systems, ensuring compliance with manufacturing quality and calibration standards. • Supported technical demonstrations, proof-of-concept activities, and solution validation for automation and assembly applications across Southeast Asia. Key Achievements: • Successfully supported multiple automation projects for Tier-1 manufacturing customers across Southeast Asia. • Contributed to technical resolution activities that secured over €40,000 in customer business value and project continuity.

Technical Service Engineer
Penang, Malaysia
• Conducted technical training for customers, technicians, and engineers on system operation, troubleshooting, calibration, and maintenance best practices. • Supported pre-sales engineering activities including technical layout design, proof-of-concept (POC) testing, and solution validation for manufacturing customers. • Collaborated with regional and global engineering teams to resolve technical issues and improve equipment performance. Key Achievements: • Successfully established DEPRAG Malaysia Calibration Laboratory from initial setup to operational readiness. • Supported automation and assembly projects involving screwdriving systems, UR robots, KUKA robots, Beckhoff PLC platforms, and precision assembly solutions. • Delivered technical support and commissioning activities across Malaysia, Singapore, Thailand, and the Philippines.

Field Services Engineer (Contracted to Keysight Technologies)
Bayan Lepas, Penang
• Performed on-site calibration, preventive maintenance, troubleshooting, and verification activities for RF, microwave, telecommunication, and electronic test equipment across customer facilities. • Diagnosed equipment performance issues, conducted measurement verification, and supported corrective actions to ensure compliance with calibration and quality standards. • Supported the migration of legacy test systems to modular TOPAZ and DIVA platforms, improving laboratory efficiency, equipment utilization, and workflow effectiveness. • Delivered technical training to customers on equipment operation, basic troubleshooting, calibration practices, and measurement best practices. • Collaborated with quality and engineering teams to maintain ISO 9001 compliance, calibration integrity, and continuous process improvement initiatives. • Managed calibration and verification activities for a wide range of electronic test and measurement equipment across semiconductor, electronics, and manufacturing industries. Key Achievements: • Reduced average calibration turnaround time from 7 days to less than 24 hours through process optimization and workflow improvements. • Supported calibration and maintenance activities for leading semiconductor and electronics manufacturers throughout Malaysia. • Developed strong expertise in calibration, measurement uncertainty, equipment verification, preventive maintenance, and technical troubleshooting.

Process Technician II
• Supported solar module manufacturing operations, ensuring production targets, quality requirements, and process stability were achieved. • Monitored production yield and process performance, identifying issues and supporting corrective actions to improve efficiency. • Assisted in troubleshooting minor equipment and process-related issues while working closely with production and engineering teams. Key Achievement: • Recognized for strong leadership and operational performance, leading to consideration for an engineering career progression.

Mechanical Technician II
Penang, Malaysia
• Maintained production machines and equipment to ensure consistent and efficient operations • Operated and managed the End Control Machine for final needle assembly, demonstrating reliability and technical expertise.. • Identified and debugged issues in processes, products, and equipment, implementing effective solutions to maintain production quality. • Led and guided operators to uphold production integrity and meet quality standards.

Internship Trainee
Penang, Malaysia
• Conducted tests, inspections, and laboratory experiments to verify engineering applications and ensure product quality. • Supported engineering teams by building and analyzing models, simulations, and test data. • Identified engineering requirements by performing analytical tests, maintaining control charts, and determining root causes to improve processes.
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