Alicia Schmeltzly

Traveled to college/university career fairs during the academic semester; traveling up to 50% of the time during peak travel season • Served as a liaison with educational affiliates to establish and maintain partnerships • Oversaw the application and award process of grant funded programs available to students enrolled in healthcare majors • Managed co-op and internship programs available at Lehigh Valley Health Network • Maintained excellent time management and organizational skills while assigned to multiple assignments concurrently • Adhered to a high degree of professionalism and strict confidentiality in matters that require discretion

• Reviewed applications and resumes, vetted, sourced, screened and phone interviewed candidates; presented viable candidates to hiring managers • Worked closely with the Talent Acquisition Team in creating pipelines and generating interest in open and hard to fill positions • Utilized candidate relationship systems, such as, LinkedIn, HealthCare Source, WorkDay, Handshake, etc., to facilitate attraction of talent • Onboarded, credentialed, and processed new hire applicants to meet regulatory requirements and qualifications; responsible for 1500 hiring actions

• Attended meetings to strategize ideas towards Human Resource development in health and wellness • Shadowed department employees to understand their daily tasks and responsibilities • Communicated with Deputy Director of Human Resources to discuss project progress on a weekly basis • Utilization of Microsoft Word and Publisher to create working and final draft of health and wellness brochure

• Utilized problem solving skills to answer customer questions and concerns via phone or email • Managed several customer accounts to ensure orders were processed in timely manner • Provided technical support when customers addressed troubleshooting issues with a product • Demonstrated extensive product knowledge

• Counseled adolescents one-on-one regarding current behavioral problems, probation and law related-issues, and issues with family and home life • Facilitated group therapy sessions regarding self-esteem, drug and alcohol, and anger management

• Listened to issues and group discussion at club meetings • Communicated ideas and plans effectively with club members • Transcribed meticulous notes of meeting occurrences • Outreached to members of the college community when planning club events via email

• Answered phone calls and faxed documents in a timely fashion • Created weekly activity schedule using Microsoft Word and Excel • Communicated with coworkers and supervisors to ensure daily tasks were completed