Alicia Gross Oliveira

• Responsible for monitoring, assessing, and improving ICE packs production across 7 markets and 13 local DCs • Ensure good cooperation between local markets, maintain a strong business relationship with suppliers and enhance reporting for increased visibility to all stakeholders • Create, review, centralize, and deploy new/existing SOPs, sharing them with relevant stakeholders to assure quality standards and avoid downtimes • Create analyses of the CPU (Cost per unit) of water and ICE packs globally, per region, and per market, as well as in-house supply across markets • Conduct risk assessments related to ICE production/inventory and demand coverage • Implement cost-saving project, reducing foil thickness, saving over €1.1 million per year • Collaborate with foil suppliers on sustainable material research and eco-friendly ice pack film implementation • Contribute to establishing SLAs and KPIs across markets.

• Managing the production schedule through @Opcenter APS software, and Excel • Analyzing sales forecast to plan production in order to meet all demands • Negotiation with external partners, suppliers, and carriers, ensuring timely delivery with over 20% discount on deals • Managed external supplier orders, from raw material to semi-finished product, including registration and control of invoices • Maintain inventory control of over 900 pieces per week and facilitate shipment of finished products • Work closely with cross-functional teams, including procurement and finance, to enhance supply chain efficiency • Monitor inventory levels and implemented strategies to maintain optimal stock levels • Member of the continuous improvement team, implementing lean principles to improve efficiency and productivity

• Identified a market gap in the vegan products sector and use the opportunity to co-find a business, focusing on developing a new brand of vegan food products • Led and formulation of innovative recipes and formulas for the products • Pitch the idea during a startup meeting, getting investor support and backing for the business • Implement marketing strategies to promote the brand and drive consumer awareness and engagement • Establish partnerships with natural product stores across cities for distribution and sales • Managed day-to-day operations of the business, including financial management, inventory control, and customer relations • Manage the difficulties of entrepreneurship, learning strategic purchasing and price negotiations

• Analyzing machine OEE and reporting using excel and PCP Master software • Internal audit focused on control of material • Contributing to a major cost reduction project, with the engineering team analyzing production waste, and implementing new machines in the factory, saving up to $20M for the company • Coordinating and planning the maintenance program of the machines • Quality member, solving quality issues through root cause analysis

• The National Council for Scientific and Technological Development (CNPq) provides scholarships to support the development of scientific and technological research at universities in Brazil and internationally. • The CNPq scholarship is granted to students who excel in the selection process, research, or academic excellence. • As a CNPq scholarship recipient, I conducted research in a physical-chemical laboratory, focusing on quantum dots. My primary objective was to develop advanced methodologies and techniques for the synthesis of semiconductor nanocrystals. • Presentation of the research at the national fair.

• Trainee at the Water Treatment Laboratory and the Bacteriological Laboratory • Use of ISO 17025 and ISO 9000 on a daily basis