Alice Wong

* Drive cloud adoption and digital transformation initiatives, enhancing system reliability and robustness. * Strategically oversee IT infrastructure for the APAC offices and digital marketing for a business unit with online sales across Asia, North America and Europe, managing a team of 30+ professionals to align with organizational goals. * Collaborate with C-level executives to develop IT and marketing strategies that support global business growth and innovation. * Continuously manage the AWS cloud-based project, leading cross-functional teams from system design, development of hardware firmware, mobile application and web service to product go-to-market strategy.

* Led an AWS cloud-based project, developing a customer account management service to mobile application of a key product line, integrating with the company factory to reduce costs while enhancing operational efficiency with low error. * Started another phase of the AWS cloud-based project, developing paid services for the product line and mobile application, integrating with Apple Store and Google Play for subscription services. * Managed application development, web development, and digital marketing teams, delivering projects that enhanced operational efficiency and global market reach.

* Built from scratch the applications for supply chain, warehouse management, and financial systems, streamlining operations for offices across multiple regions. * Oversaw the creation of over 20 websites for sales offices. * Led digital marketing campaigns that promoted product go-to-market and increased online sales.

* Managed a team of 15, including application developers, web developers, digital marketing officers, and multimedia designers, driving projects that improved internal processes, online sales and brand presence. * Initiated development of over 100 small-to-enterprise-level systems to streamline operational processes across the organization.

* Led a 2-person data warehouse team, designing data warehouse foundation and implementing solutions that enhanced data-driven decision-making across the organization. * Promoted from System Analyst for outstanding performance in managing Oracle eBS system and data warehouse initiatives at the same time. * Earned a Distinguished Staff Award from the head office for outstanding performance. * Participated in application development and web development, laying the foundation for promotion to Assistant IT Manager.

* Maintained Oracle eBS system for a US sales office, streamlining processes between factories and sales office to reduce manual work. * Earned an award from the financial department of the US office for exceptional support. * Transitioned to lead a data warehouse team, laying the foundation for promotion to Senior System Analyst.

* Worked with vendor on implementing Oracle eBS manufacturing modules, carrying out requirement study, software design, implementation, user acceptance test and user training * Provided front-line support on Oracle eBS r11i in HK and PRC. * Oracle eBS r11i including AR, AP, GL, INV, PO, OE, WIP, CST and BOM modules. * Travel to factories located in Shanghai

* Managed a PRC Oracle development team of 6, including programmers and system analysts, customizing Oracle eBS r11 for manufacturing and financial modules. * Oracle eBS r11 includes AR, AP, GL, INV, PO, OE, WIP, MRP, CST and BOM modules. * Oversaw the creation of in-house web-based projects. * Stationed in Zhongshan factory (3 days per week)

* Managed a HK development team of 3 programmers, building and customizing freight solutions using Oracle and ASP for logistics firms. * Provided pre-sales demo, user training and front-line support to clients across the US, China, Taiwan and Thailand. * Initiated development of a SaaS application for custom clearance.

* Developed EDI system based on X12 standard using PL/SQL. * Developed part of a global production tracking system using Oracle Developer 2000 * Provided user and system support on both software and hardware * Administered network and email system