alice todd

cyber security analyst

About

Consumer Direct Service Advisor at Bank of Ireland

Country

united kingdom

City

belfast

Industry

banking

Skill

organizational effectiveness, team leadership, time management, business decision making, product innovation, customer satisfaction, customer support, motivation, target setting, delegation, employee loyalty, close attention to detail, economic awareness, phone etiquette, inventory management, management, team building

Experience

cyber security analyst

pwc

banking official

bank of ireland

2017-6 - Present · 9 yrs 4 mos

tour guide and sales assistant

brilliant trails

2013-6 - Present · 13 yrs 4 mos

health care assistant

four seasons healthcare, inc.

2014-10 - 2016-8 · 1 yr 11 mos

consumer direct service advisor

bank of ireland

2017-10 - Present · 9 yrs

administrator and business manager

domino's pizza group limited

2016-8 - 2017-5 · 10 mos

logistics administrator

dpd ireland

2015-9 - 2016-1 · 5 mos

shift manager

domino's pizza

2011-3 - 2017-5 · 6 yrs 3 mos

* Completing End of shift Reports * Daily Cash Drops * Responding to enquires and general customer call backs * Making recommendations as to where the business could improve to enhance customer service and awareness * Coordinating teams for the completion of tasks * Upholding the franchises’ reputation by providing high quality services and products customers are willing to pay for * Placing daily food orders and stock taking * Completing daily invoices.