Alice Nicoletti

I've started my role at La Coqueta as a Stock Manager for the whole company ( 3 stores and ecommerce site)while working closely with merchandising and buying teams. I've also took on the role of Production Coordinator too, working very closely with the Founder to build the full range of the brand every season, working with the suppliers. As the business grew and the team, I also started my experience as merchandiser at La Coqueta (actioning pricing & markdowns, building range plans, updating reports on a weekly, monthly and ad hoc basis including seasonal analysis). My Responsibilities were: Stock Management Track orders into the business through systems, work in regular contact with our suppliers and warehouse to maintain delivery processes Update delivery dates to ensure accurate intake planning for the business Actively manage stock across retail and web channels to optimize availability to meet the requirement of all sales channels Work with the Store Manager to determine store replenishment schedule – amending as per requirements (stock takes, peak trading etc) Act as the first point of contact for retail, warehouse and customer services for stock related queries Keep teams up to date on product launches and stock availability Communicate sales orders and deliveries with wholesale partners Reporting & Systems Oversee the preparation and distribution weekly sales Actioning re-pricing and markdown changes Updating reports on a weekly, monthly and ad hoc basis including seasonal analysis Monitor competitor activity and risks and opportunities Maintain accurate information across all systems and key documents Support Merchandiser in analysis of sales Create purchase orders and aid in PO management

As Store Supervisor my role include: • Working closely with and supervise the team on the shop floor on a daily basis, driving sales, coaching and mentoring in order to ensure the achievement of set sales and profit targets for the store. • Acting as the role model on the shop floor in terms of sales and customer service, including training and developing the team in order to deliver budget goals and customer service excellence, as well as ensuring the visual merchandise presentation reflects the brand vision and meets the higher standards possible. • Strong relationships with clients and the sales team. • Being the VM Ambassador for my store: ensuring the merchandising is in line with the Belstaff image and commercial objectives of the store while training and coaching all sales consultants. • Working with the Buying and Merchandising team to ensure we have the right stock at the right time, analysing selling sheets and weekly reports.

As Assistant Store Manager my role included: • Key holder: responsible for the day-to-day running of the shop floor and managing a large team. • Being on the shop floor and motivating the team while providing great customer service, before and after sales. • Working towards goals and targets. • Product knowledge and team trainings. • Building a client base, sending emails and promoting in store events. • Working closely with the Buying and Merchandising team based in NYC with regular updates on strong and slow sellers, creating reports and moving stock between warehouses and stores within Europe. • Involved in the recruiting and interviewing new staff members. • Sending Weekly Reports/ Sales Reports to head office. • IT Support. • Enforcing the standards of storing stock on the shop floor and back of the house.

As Stock Manager my role involved: • Using Retail Pro to track product movements and history. • Handling Leather goods, Men, Women's and Kid's RTW, Shoes, Accessories, Watches and Fashion Jewellery. • Investigating stock discrepancies. • Expertise in stock accuracy. • Carrying out cycle stock counts on selected lines daily/weekly to ensure stock accuracy. • Ensuring all stock movements are executed systematically. • Ensure deliveries are processed sufficiently. • Ensure shop floor replenishment is systematically processed. • Processing store-to-store transfers: working closely with the two European Flagship stores and Merchandising team in allocating the stock. • Process and ship previous seasonal lines back to Distribution Centre – RTV/EOS. • Using Courier Companies such as DHL, UPS and FEDEX for internal and external stock movements. • General stockroom maintenance. • General administrative work, using Microsoft Excel, Word and Outlook. • Liaising with Store and Assistant Manager daily, to ensure stock negatives are resolved and accurate adjustments are processed. • Identify and report slow sellers lines to management. • Occasionally helping shop floor team during busy periods

As Stockroom Assistant: • I was in charge of booking in deliveries and organizing stock transfers to multiple sites daily, ensuring stock was thoroughly managed by counting stock daily and reporting all issues to management. • To ensure stock on the shop floor was replenished daily, implementing all requests for stock rotations and returns • To label all stock in concession with concession number, to plan and organize the stock room by monitoring and setting aside storage space while tracking stock levels and making sure stock was stored correctly and safely • To bring stock to and from the stockroom via radio link. Occasionally assisting on the shop floor with sales and assisting with the visual merchandising on the shop floor.

While studying at university I worked full time and part time as head receptionist: I was in charge of taking telephone reservations and dealing with general telephone inquiries, meeting, greeting and seating guests. Organizing after parties for the Bafta Awards, Brits Awards, VIP private parties and dinners.