Ali Bahadır Coşkun

Data Center Operations Assistant Specialist ● Installed and maintained Dell, HP, and Cisco servers and Juniper, Cisco, and Fortinet network devices. ● Performed remote hands for server faults, cabling, networking issues, and troubleshooting. ● Built tools to automate disk health scans and formatting, preventing faulty deployments. ● Built tools to streamline existing inventory workflows and reduce manual update work. ● Led deployment of environmental sensors for monitoring, redundancy, and early fault detection. ● Monitored systems and network incidents in PRTG and Grafana, escalating critical issues. ● Improved infrastructure documentation to increase operational clarity and accuracy.

● Repaired desktops and laptops by replacing hardware and resolving software issues ● Configured Ruijie and Aruba switches/APs; set up VLANs, IPs, firmware, and reset passwords ● Improved PC imaging by automating OS restores with a PowerShell script for drivers ● Set up and maintained Hikvision NVRs and cameras; handled IP config, and password resets ● Built a knowledge base for recurring issues and setups, improving consistency and onboarding ● Provided technical support with a focus on clear communication and customer satisfaction ● Managed service tickets using internal ITSM software, meeting SLAs and following up promptly