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* Provided services involving application of positive behavioral principles * Increased coping skills by way of face-to-face interventions

* Managed scheduling of therapy sessions and updated patient records * Updated insurance companies on Workers' Compensation patients * Data entry – patient registration, maintained electronic medical record * Previously Office Manager (Sept. 2016-Dec. 2016) - prepared payroll * controlled correspondence * designed filing systems * reviewed and approved supply requisitions * assigned and monitored clerical duties * Maintained office staff by recruiting, selecting, orienting, and training employees

* Crafted and executed marketing and advertising strategies, plans and objectives * Hosted educational seminars by identifying, assembling and coordinating requirements * Attended meetings to follow up on patient care, and represented the company at various fairs and events * Made travel arrangements and event plans for conferences and meetings

* Recruited and presented qualified healthcare candidates (LPNs, RNs, healthcare techs) to the applicable medical facilities and maintained a constant pool of candidates * Conducted screening interviews with qualified candidates in a timely manner * Visited facilities to maintain client relationship and provided a high level of customer support * Utilized a cloud based software to track employee information, credentials, schedules, pay rates, and any other pertinent information * Acted as Team Lead for NY hospital account – Ensured candidates are thoroughly credentialed, scheduled, and paid correctly * Generated reports to evaluate performance

* Launched and managed a new Sprint store * Provided a total sales solution to the customer regarding their wireless/mobility needs that included: selling the value for Sprint’s devices, accessories and service plans, maximizing customer connections, saving the customer money, and personalizing the customer’s experience * Met/exceeded key performance objectives that included sales and customer satisfaction goals * Strategized with RadioShack counterparts to develop cross-selling tactics to increase sales for both companies * Trained and managed employees in the development of sales capabilities, operations, technical skills and self-reliance * Held weekly meetings with staff to go over new plans, policies, etc. * Scheduled employees, maintained sales floor, completed weekly inventory counts, and handled customer escalations

* Engaged customers to identify their needs * Effectively presented the products and services we provide * Conducted presentations and educated the potential customer * Represented the company at various fairs and community events * Maintained positive relationships with customers, retailers, and peers * Provided top-of-the-line customer service to existing customers

* Earned the position of Barbara Voorhees Mentor for the Women & Gender Studies course: "Knowledge & Power" (Fall 2012 semester) * Mentored a group of approximately twenty students * Led class discussions * Advised group on college planning * Provided access to people and resources * Recognized mentees' strengths and weaknesses and advised accordingly * Evaluated student progress * Supported mentees by providing academic guidance * Developed mutual trust and respect with mentees and helped communicate needs of students to professor

* Served as the primary receptionist (answered and directed incoming telephone calls) * Greeted, directed, and assisted visitors * Properly disposed of important documents (credit card information, etc.) * Planned and scheduled appointments * Provided clerical support for staff members * Filed important documents correctly and efficiently * Maintained office cleanliness * Answered important phone calls and forwarded messages accurately * Assisted in event set-up/advertising

* Served as the primary receptionist (answered and directed incoming telephone calls) * Greeted, directed, and assisted visitors * Monitored open dining sections of the restaurant for empty and clean tables * Estimated wait time for guests * Booked reservations

* Planned large and small scale events (concerts, comedy shows, film pre-screenings, lectures and more) for Rutgers University * Worked with artists' agents and teams to work out scheduling and timelines for events * Calculated budgets with the RUPA Council and ensured they are adhered to * Booked talent and worked on contracts * Visited venue to plan layout of seating and decoration * Scheduled speakers and participants * Coordinated and monitored event timelines and ensured deadlines are met * Initiated, coordinated and participated in all efforts to publicize events * Prepared presentations * Assigned volunteer roles for event