Ali QUORTE
Responsable IT – BIM Maroc @ BIM MAROC
Morocco
Casablanca-Settat
Computer Software
IT Support Level 1 & 2, Amazon Ads, Understanding IP Addressing, Local Area Networks (LAN) and Wide Area Networks (WAN), Wireless Networking Basics, Network Security Basics, Basic principles of cybersecurity, Understanding of common threats and vulnerabilities, Familiarity with security frameworks and best practices, Introduction to network security concepts, Awareness of risk management and compliance standards, Purchase Orders, Stock Control, Invoice Processing, Cisco Routers, Configuration ip phone cisco
Experience
Responsable IT – BIM Maroc
BIM MAROC
Casablanca-Settat, Maroc
Assistant Responsable IT – BIM Maroc
BIM MAROC
Casablanca-Settat, Morocco
• Level 1 & 2 IT support across multiple stores • Active Directory: account creation, password reset, access management • SAP HANA operations: password management, device addition, revenue correction • Workstation, POS, printers, and tablet configuration • Monitoring network performance and store connectivity • Ticketing via Yardim, issue escalation, follow-up • Managing stock, purchase orders, and IT requests
IT Help Desk Intern – Clinique Avicenne
Clinique avicenne
Casablanca-Settat, Morocco
• Troubleshooting PC, printer, and software issues • Resolving connection and network problems • User assistance via phone, email, and ticketing • Installing updates, drivers, and applications
Technical Intern – SkillSolution
Fondation de la Mosquée Hassan II
Casablanca-Settat, Morocco
• Hardware installation and configuration • Supporting daily IT issues (bugs, errors, failures) • Level 1 troubleshooting and incident reporting
PFE Intern – DataSys Informatique
Datasys informatique
Casablanca-Settat, Maroc
• User assistance and technical diagnostics • Active Directory basic management • Documentation and ticket follow-up
Education
École Supérieure de Management de Télécommunication et d’Informatique Sup MTI
Systèmes d’Information
OFPPT
Ali QUORTE's Contact Information
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