Ali Mustapha

Managing Sales Operations and Team including Store Operations Managing Administration Tasks of the Department operations, such as but not limited to: -Extensive experience in B2B Sales for Oil and Gas Industry Supplies and services -Sales forecasting, CRM -Vehicles Maintenance -Inter-company communications supporting departments: Finance, HR , Logistics & Procurement -Security Pass Team -Complaint Management -Process & Compliance Management Assist Regional Head of Department in administration for 800+ employees in +25 Project/Contract in the Oil and Gas industry - NDT, Cathodic Protection, Corrosion Monitoring, Lab Testing services and Inspection Services Support Tendering process Member of Business Continuity committee - ISO EN_22301-2019

• Sales Accounts Supervision for two Sales Accounts in Corrosion Monitoring (Cosasco-USA), Microbial testing for Oil and Gas (LuminUltra-Canada) • Supporting Service Team whenever required • Assisting in Contracts / Tender preparation and offering a thorough analysis of contractual terms, requirements, and pricing. • Providing an advisory Role in the following of the company and/or departmental procedures or creating new ones/updating existing ones whenever required. • The support of Department head in Reporting of quarter Income and analysis of departmental costs and profit. • The support of Department head in Reporting Yearly Management provisions and budgets. • The support for departmental development requirements and apply the required methods to fulfill the company and Head of Department Business Vision and plans preparation in coordination with Department head. • Directly manage Department Sales for Material Supply agreements, Direct Sales opportunities and Sales Related to Service Contracts • Thoroughly monitor Sales Opportunities by creating them and/or handle the incoming requirements and offer products or solutions based on customer needs. • Perform Deep analysis of Technical/Commercial requirements over the handled markets (3 countries) and report to department head the market requirements and trends • Monitor all Oil & Gas projects on all stages (from Feasibility to EPC Awards) and put all effort to influence products and services portfolio of our Principal and departments' services • Coordinate Consultancy services jobs related to Integrity on the offshore between end user, my company and subcontractors.

• Using ERP system for Sales process from Quote request to Invoice • Prepare Offers based on Principal's Product List • Build-up Corrosion Monitoring products to meet Client's requirement and comply with Principal's production range • Select Proper Material as per client requirement • Comply with NACE requirements • Reading Datasheets of Products required and intimate with manufacturing possibilities to provide correct model for production • Review Drawings of products ordered and assure compliance to client requirement • Propose Corrosion Monitoring Solutions to meet client purpose • Work on bid opportunities from moderate to significant complexity, • Support Technical Sales by reviewing and influencing customer specifications to assure compliance and/or noted exceptions for development of equipment and service quotations • On occasion, support technical presentations to customers • Maintain strong industry intelligence to inform business decision-making. • Assist develop new business opportunities to maintain/grow the sales pipeline • Communicate individual customer requirements for division Manager in regards to design and quotation • Develop detailed work scopes, schedules and cost estimates to facilitate total scope project offerings • Direct customer management through clear internal and external communication • Communicate requirements for order fulfilment • Contribute to regional sales, orders, profitability, and quality goals • Document competitors’ activities and assess potential market moves • Use technical expertise to support other functions where appropriate • Corrosion Monitoring Devices/Instruments Usage (Microcor, Checkmate DL, Checkmate, MATE II, Checkmate) to read Electrical Resistance Probes, LPR Probes and High Resolution ER Probes • Training of Technicians/Sr. Technicians to Use Instruments set for Reading Probes and usage of softwares related (Microcr Tools, Corrdata Plus, Corrdata CSV), Cosasco Offline

• Collaborate with sales teams to understand customer requirements • Maintain sales forecasting reports. • Secure and renew orders and arrange delivery. • Create sales or service contracts for products or services. • Report to Manager about prospective departments' credit ratings. • Document account activities, generate reports, and keep records of business transactions with customers and suppliers. • Develop, present, or respond to proposals for specific customer requirements. • Calculate costs of orders, and charge or forward invoices to appropriate accounts. • Coordinate activities with other supervisory personnel and with other work units or departments. • Participate in the work of colleagues to facilitate productivity or to overcome difficult aspects of work. • Prepare, maintain, and review purchasing files, reports and price lists. • Prepare invitation-of-bid forms and mail forms to supplier firms. • Coordinate or perform activities associated with shipping, receiving, distribution, and transportation. • Perform buying duties when necessary. • Approve bills for payment. • Contact suppliers in order to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems. • Review requisition orders in order to verify accuracy, terminology, and specifications. • Compare suppliers' bills with bids and purchase orders in order to verify accuracy. • Locate suppliers, using sources such as catalogue and the internet • Maintain knowledge of all organizational and governmental rules affecting purchases. • Respond to customer and supplier inquiries about order status, changes, or cancellations. • Compare prices, specifications, and delivery dates in order to determine the best bid among potential suppliers. • Track the status of requisitions, contracts, and orders. • Prepare purchase orders and send copies to suppliers and to departments originating requests.

• Evaluate and grade students' class work, laboratory work, assignments, and papers. • Initiate, facilitate, and moderate classroom discussions. • Maintain student attendance records, grades, and other required records. • Compile, administer, and grade examinations or assign this work to others. • Prepare course materials such as syllabi, homework assignments, and handouts. • Prepare students for Web based exams of ICDL program • Train people in computer system use. • Plan, coordinate, and implement network security measures to protect data, software, and hardware. • Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes. • Perform routine network startup and shutdown procedures, and maintain control records. • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. • Perform data backups and disaster recovery operations. • Design, configure, and test computer hardware, networking software and operating system software.

Delivered ICDL program training and maintained academic records. Administered network security, troubleshooting, and system backups. Designed and maintained computer hardware and software configurations.

• Maintain records related to sales. • Inventory stock and requisition new stock. • Estimate or quote prices, credit or contract terms, warranties, and delivery dates. • Arrange and direct delivery and installation of products and equipment. • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. • Refer major hardware or software problems or defective products to vendors or technicians for service. • Greet customers and ascertain what each customer wants or needs. • Describe merchandise and explain use, operation, and care of merchandise to customers. • Recommend, select, and help locate or obtain merchandise based on customer needs and desires. • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. • Demonstrate use or operation of merchandise. • Answer questions regarding the store and its merchandise. • Compute sales prices, total purchases and receive and process cash or credit payment. • Prepare sales slips or sales contracts. • Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising. • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. • Recommend products to customers, based on customers' needs and interests. • Clean shelves, counters, and tables. • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. • Answer customers' questions about products, prices, availability, product uses, and credit terms. • Inspect equipment and read order sheets to prepare for delivery to users.