Ali Ibrahim

Collaborated with strategic Dell partners to develop accounts, align on deal strategy, and accelerate opportunities to closure. Applied BANT methodology to qualify and structure opportunities, engaging cross- functional stakeholders to drive revenue targets. Managed end-to-end quote-to-booking lifecycle, ensuring deal accuracy, commercial policy compliance, and clean bookings. Maintained CRM hygiene and quotation workflows, delivering audit-ready records and accuracy across all system inputs. Completed 20+ workshops in sales, business communication, and technical foundations; certified in Information Storage & Management (ISM) and AI Prompt Engineering.

Thrilled to have been a part of Cira Pharma for an enriching three-month internship in Product Management! Traineeship Highlights: Spearheaded targeted marketing plans for 15 OTC products, driving a 30% increase in visibility and enhancing brand positioning. Introduced innovative marketing strategies, elevating how OTC products are promoted. Conducted quarterly sales, competitor, and consumer analyses for 15 products, delivering data-driven insights to guide strategic decisions. Participated in product conceptualization to align 15 products with market trends and strategic goals, addressing customer needs effectively." Executed a comprehensive SEO audit for 15 product listings, identifying and correcting over 20 SEO errors, which boosted overall search engine ranking and resulted in a noticeable uptick in customer engagement. Gratitude to Cira Pharma for providing a dynamic environment for learning and growth, contributing significantly to my professional development.

Thrilled to have contributed to Ahli United Bank as a Customer Service Intern for an enriching one-month internship! Traineeship Highlights: Assisted customers with account inquiries and transactions, ensuring prompt and accurate service. Collaborated with the customer service team to enhance process efficiency and service quality. Gained knowledge of 5 banking products and services, enhancing customer support. Thankful to Ahli United Bank for providing a supportive environment to learn and grow, contributing to my professional development.

Acquired and managed 300+ SMB clients through an end-to-end onboarding pipeline, engaging directly with owners and senior decision-makers across diverse industries and cross-cultural environments. Executed structured deal-support pipelines, from requirements gathering and qualification through documentation and activation, ensuring timely, accurate, and commercially sound deal closure. Maintained full compliance with operational procedures and commercial policies, resolving documentation queries and delivering audit-ready records without compromising deal velocity.

Addressed client inquiries and resolved issues related to their accounts and services. Processed daily client transactions, including deposits, withdrawals, and money transfers, ensuring accuracy and compliance with KYC and AML regulations. Maintained comprehensive records of more than 150 transactions daily, ensuring all documentation met regulatory standards.