alfred williams

customer care specialist

About

I am an outgoing individual that continues to try and improve my skills. I love to learn new things. My main goal is to continue to network and build up my client list for my new virtual support business and hopefully be a beacon for others.

Country

united states

City

farmington

Industry

individual & family services

Skill

microsoft office, customer service, microsoft excel, microsoft word, project management, coaching, team leadership, english, legal research, litigation, document review, editing

Experience

customer care specialist

legal assistant

robins kaplan llp

2007-1 - 2009-1 · 2 yrs 1 mo

* Prepare trial notebooks and witness kits * prepare documents needed for depositions * document review * internet searches * document coding

facilities assistant manager

merchant & gould p.c.

2000-1 - 2005-1 · 5 yrs 1 mo

* Review vendor contracts * ensure invoices were submitted to accounting dept * prepare monthly reports * request bids from vendors for projects and services * routine inspections for maintenance

answering attendant

gopher state one call

1992-1 - 1997-1 · 5 yrs 1 mo

customer service was the main focus. Working with customers to have any underground utility lines located and marked prior to their excavating project was started was my main responsibility.

bankruptcy processor

u.s. bank

2013-5 - 2014-8 · 1 yr 4 mos

Monitor Portfolio of 287 loans consisting of Chapter 7 & 13 bankruptcies, processing payments, working with outside counsel to ensure Motions for Relief and Proof of Claims were filed in a timely manner, responding to customers calls, reconciling account payment ledgers

paralegal

the advantage companies

2011-4 - 2013-7 · 2 yrs 4 mos

* Scanning * preparation of trial notebooks * editing of video depositions, document review, case law research

paralegal

robert half

2011-12 - 2013-5 · 1 yr 6 mos

Working with audit team under supervision of Compliance Manager, responding to supplemental document requests, preparing customer files for auditors to review,

paralegal

the esquire staffing group

2005-1 - 2006-1 · 1 yr 1 mo

independent contractor

usborne books & more

2014-9 - Present · 12 yrs

Promoting literacy among our children through books and activities.

Education

eastridge h.s

1974-1 - 1979-1 · 5 yrs 1 mo

robert morris university - illinois

management

1981-1 - 1981-1 · 1 mo

Earned Professional Progress Award"]

inver hills community college

paralegal

1997-1 - 1999-1 · 2 yrs 1 mo

I participated in my school's production of \"The Front Page\" playing the role of Irving Pinkus. I also participated in our school's Spring Concert and performed a solo performance singing Whitney Houston's \"Greatest Love of All\"!!!"]