Alfie Gough

• Supported the daily management of care home operations at Abbeyfield, ensuring smooth functionality. • Led and supervised care staff to maintain high-quality resident care and safeguarding standards. • Assisted with compliance, care planning, and effective communication with families to enhance resident satisfaction.

• Oversaw daily operations of the home, ensuring a safe and welcoming environment for residents. • Managed financial responsibilities, including budgeting and resource allocation, to maintain operational efficiency. • Led staffing initiatives, including recruitment and training, to build a dedicated and skilled team.

• Led a team in assisting residents with daily tasks and personal care, ensuring their comfort and well-being. • Collaborated with family members, GPs, and district nurses to provide comprehensive care and support. • Administered medication and updated care plans, enhancing the quality of life for residents. • Managed floor carers, fostering a supportive and efficient work environment at Abbeyfield.

Supervised and coordinated care teams across residential and dementia units Ensured safe delivery of personal care and resident wellbeing support Conducted staff supervisions, guidance, and performance support Assisted with care planning and maintaining accurate care documentation Promoted safeguarding, dignity, and independence for residents Worked closely with families, healthcare professionals, and management teams Supported compliance with CQC standards and health & safety procedures

Worked as a Care Assistant providing high-quality, person-centred support to residents Assisted with personal care, including washing, dressing, grooming, and mobility support Supported residents with daily routines while promoting dignity and independence Built positive relationships with residents, families, and colleagues Monitored residents’ wellbeing and reported any concerns to senior staff Assisted with meal preparation, medication support, and companionship Maintained accurate care records and followed safeguarding procedures. Worked effectively as part of a team within residential and dementia care settings

Worked as a Visual Merchandiser at Tesco Superstore, ensuring products were displayed to a high standard to improve customer experience and sales Merchandised products across multiple departments in line with company standards and promotional campaigns Set up seasonal displays, in-store events, and promotional areas Maintained attractive and organised shop floor layouts Assisted with stock rotation, replenishment, and pricing updates Worked closely with management and store teams to meet presentation and sales targets Delivered excellent customer service in a fast-paced retail environment Ensured displays complied with health and safety standards and company guidelines