余 alex

* Responsible for front desk operation. (Arrange Airport Transport, Check In / Out, Answer phone call and reply E-mail, process reservation...) * To ensure that all guests are made to feel comfortable and have good experience with us. * Attend to feedbacks or comments from guest and transmit them to the manager and ensure that corrective actions are taken immediately. * 酒店櫃台事務 (旅客交通安排、辦理入住及退房、接聽電話、回覆電郵、客房預訂等...) * 確保住客得到舒適滿意的住宿經驗，傳達客戶建議及評價給主管並作適當現場狀況即時處理。

* Responsible for front desk operation. (Arrange Airport Transport, Check In / Out, Answer phone call and reply E-mail, process reservation...) * To ensure that all guests are made to feel comfortable and have good experience with us. * Attend to feedbacks or comments from guest and transmit them to the manager and ensure that corrective actions are taken immediately. * 酒店櫃台事務 (旅客交通安排、辦理入住及退房、接聽電話、回覆電郵、客房預訂等...) * 確保住客得到舒適滿意的住宿經驗，傳達客戶建議及評價給主管並作適當現場狀況即時處理。

* Webmaster of Official Website. * Manage Fans Page on Fecebook. * Editor of e-news. * Front desk service of concert. * 臺北市立交響樂團網站維運及上稿 (http://www.tso.taipei.gov.tw) * Facebook粉絲專頁維運及上稿 (http://fb.com/TaipeiSymphonyOrchestra) * 電子報撰寫及發送 (http://enews.url.com.tw/tso) * 校園大使計劃規劃及執行(http://www.tso.taipei.gov.tw/lp.asp?ctNode=69380&CtUnit=37601&BaseDSD=7&mp=119021) * 行銷活動規劃及執行 * 音樂會現場服務支援 * 行政庶務支援

* Operation of Audio Tour Desk at National Palace Museum. * Contact person of relationship with National Palace Museum. * Set up Standard Operation Procedure of employee work at Audio Tour Desk. * 國立故宮博物院語音導覽服務櫃檯營運管理 * 現場營運規劃 * 工作人員訓練及排班 * 館方協調溝通窗口

* Attendant of Audio Tour Desk at National Palace Museum. * Audio Tour Device Repair. * 故宮博物院語音導覽櫃台服務人員 * 協助遊客租借語音導覽機器並教導其使用方式 * 不定期回公司協助語音導覽設備維修

* Webmaster of "Im Money" web site. * Maintain computer device and contract of network department. * Write and transmit documents. * 管理及維護錢潮周刊網站”錢潮網” http://www.immoney.com.tw * 維護網路部相關合約 * 寄送合作網站文稿 * 協助部門內電腦相關問題

* Responsible for front desk operation. (Arrange Airport Transport, Check In / Out, Answer phone call and reply E-mail, process reservation...) * To ensure that all guests are made to feel comfortable and have good experience with us. * Attend to feedbacks or comments from guest and transmit them to the manager and ensure that corrective actions are taken immediately. * 酒店櫃台事務 (旅客交通安排、辦理入住及退房、接聽電話、回覆電郵、客房預訂等...) * 確保住客得到舒適滿意的住宿經驗，傳達客戶建議及評價給主管並作適當現場狀況即時處理。