Alex Jordan
Director Comercial @ Hotta
About
* e-mail: alex.admn@gmail.com Trilingual professional (Portuguese, Spanish, English) with 10+ years of experience across the sports, retail, innovation, and lifestyle sectors. Skilled in leading strategic projects, managing cross-functional teams, and delivering data-driven solutions that boost performance and revenue. Previously led retail operations and project portfolios for Real Madrid’s retail business, improving logistics, e-commerce, merchandising, and VIP monetization strategies. In the lifestyle sector, drove digital transformation by implementing CRM systems (Hubspot), enhancing marketing automation, and streamlining financial reporting. Earlier in my career, worked in an innovation consultancy focused on business prototyping, contributing to projects for global corporations such as Nestlé, Henkel, Zurich, Generali, and Evian Volvic. Also managed a franchise of Latin America’s largest beauty studio chain, overseeing full operations, P&L, digital strategy, and customer experience for a network with over 100 locations and 200,000+ clients. 🔧 Key Skills: Project Management • Commercial Strategy • Market Research • Sponsorship Management • Power BI • Retail & E-commerce Strategy • CRM (Hubspot) • Financial & Performance Reporting • Digital Marketing • Business Prototyping • Agile Tools (Trello, Jira, Monday.com) • Cross-Functional Leadership
Spain
Valencia
Utilities
Commercial Operation, Business Intelligence (BI), Business Development, Creative Problem Solving, Building Business Partnerships, Leveraging Relationships, Partnerships, Asana, Microsoft Teams, Microsoft Power BI, Automation, Workflow Management, Gantt Project, Kanban, monday.com, Scrum, HubSpot, Slack, Trello, Microsoft Office
Experience

Director Comercial
Valencia, Valencian Community, Spain
Definir y ejecutar la estrategia comercial alineada con los objetivos de crecimiento y sostenibilidad de la empresa Liderar la generación de ingresos a través de ventas, alianzas estratégicas y gestión de cuentas clave Identificar y desarrollar nuevos mercados, oportunidades de negocio y partnerships estratégicos Responsable de modelos de pricing, propuestas comerciales y negociaciones contractuales Construir, liderar y escalar equipos comerciales de alto rendimiento Trabajar de forma transversal con las áreas de producto, operaciones, marketing y finanzas para asegurar alineación entre estrategia, ejecución y rentabilidad Liderar estrategias de go-to-market para nuevos productos y soluciones Monitorizar el rendimiento comercial, pipeline, forecast y principales KPIs Representar la función comercial en la toma de decisiones ejecutivas y en la planificación estratégica Impulsar un crecimiento sostenible mediante decisiones basadas en datos y foco en el cliente

Commercial Operations Manager
Madrid, Community of Madrid, Spain
- Conduct benchmarking and lead market studies for strategic consultancy in the sports industry (Real Madrid and other clients). - Create business cases to support growth and innovation strategies. - Use Power BI for advanced financial dashboards and reporting. - Integrate and clean Salesforce data for use in sponsorship reporting. - Build visual dashboards and reports to support decision-making for sponsorship performance. - Guide teams and manage project timelines across different clients and markets.

Retail Project Manager - Real Madrid
Madrid, Community of Madrid, Spain
- Manage full project lifecycles to improve Real Madrid’s retail operations. - Implement e-commerce strategies to enhance online sales performance. - Develop logistics and merchandising improvements for efficiency. - Identify revenue opportunities and solutions in VIP areas. - Use Power BI to analyze and report retail performance data. - Collaborate with cross-functional teams to ensure aligned and on-time delivery.

Project Manager
Madrid, Community of Madrid, Spain
- Lead system implementation for finance, CRM, sales, and marketing - Implement CRM system (Hubspot) to improve customer relationship management - Create digital ads for Google, Facebook, and Instagram - Build and analyze financial and marketing reports - Establish project management processes using Trello, Jira, and Monday.com

Project Assistant
Barcelona, Catalonia, Spain
- Develop detailed project plans for multinational corporate innovation projects (Nestlé, Henkel, Generali, Evian Voltaire, Zurich, etc.). - Lead multiple project scopes, budgets, and timelines. - Facilitate agile workflows across cross-functional teams. - Communicate project performance and updates to stakeholders. - Identify opportunities for innovation and revenue growth.

Business Developer
Granada, Andalusia, Spain
- Develop and launch product communication strategies. - Support financial planning and analysis (FP&A) and assist CFO. - Create and manage email marketing campaigns. - Manage and expand CRM contacts and distributor network. - Explore new customer segments and develop business proposals.

Executive Director
Caiçara Belo Horizonte
- Lead operations of a franchise in the largest beauty studio chain in Latin America (100+ locations, 200k clients). - Design and optimize operational processes for growth and scalability. - Manage daily team operations and resource allocation. - Develop strategic partnerships and B2B collaborations. - Oversee digital marketing and customer acquisition strategies. - Manage sales targets, forecasting, and full P&L.

Project Manager
Belo Horizonte Area, Brazil
- Supervise the day-to-day operations of the administrative department and team. - Manage project timelines, quality standards, and cost control. - Coordinate project execution alongside the technical team. - Prepare documentation related to project progress and compliance. - Maintain direct relationships with clients and technical managers. - Oversee the development and implementation of the company website (www.gessobraga.com.br).

Business Development Trainee
Belo Horizonte Area, Brazil
- Conduct price research to support public procurement strategy. - Perform financial and market analysis under supervisor guidance. - Support customer relationship management activities. - Prepare and present spreadsheets for internal use and reporting. - Deliver monthly reports on price research and pricing trends.
Education
Economics
- Strategic direction - Games Theory - Technological Innovation Directorate - Quality Management - Industrial economics and banking - Direction of information systems - Leadership and Emotional Intelligence - Direction of operations - Political competence and decision making

Finance and Financial Management Services
- Advanced Bloomberg - Asset, wealth, Portfolio Management - Corporate Risk Management - Financial Analysis and Investment - M&A and Private Equity - Recent Developments in Corporate Finance - Startups, Value creation, and Financing - International Capital Market - VBA
Alex Jordan's Contact Information
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