alexis gordillo
operations manager
About
Quality Performance Management Analyst II Bank Officer Bank Officer at SunTrust
united states
orlando
financial services
-
Experience
operations manager
suntrust bank
stock supervisor
lacoste
quality performance management analyst ii bank officer bank officer
suntrust bank
* Conduct outsourcing programs to enhanced efficiency in the company as well as train and mentor offshore groups in the Philippines * Recommend and develop programs and metrics, partner with compliance and other internal areas to ensure all related requirements are integrated into processes as necessary, and oversee vendor relationships * Conduct productivity reviews such as: best practice analysis, process improvements studies, organizational analysis, metric development and service partnership agreements * Perform quality reviews of operational processes, tracks errors and defects within a process, provides data to enable reporting, tracks adherence to requirements and assesses effectiveness of processes
Education
valencia college
alexis gordillo's Contact Information
Phone
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