Alexis Stutzman

• Conduct telephone campaigns to acquire new business, retain current customers, and generate incremental revenue • Exceed weekly, monthly, and yearly ticket sales goals • Maintain accurate documentation of all correspondence, prospects, and feedback using customer relationship management (CRM) • Assist customers in securing the preferred programs, seats, and events that best fit their needs • Provide superior service to all customers • Represent the Club in a positive and professional manner during home games and select events

• Answer incoming calls from clients and help with any questions they may have • Schedule and confirm client appointments • Handle money transactions as well as closing reports to ensure exact profits

• Interact with faculty and staff via phone and front desk to assist with questions and concerns • Help the Assistant to the Dean with various office tasks to ensure projects and requests are completed in a timely manner • Assist with running errands around both campuses to provide convenience to the office

• Coordinate the College of Education and Human Sciences Awards Reception in Spring of 2019. • Develop status reports for the Senior Event Coordinator on activities related to planning, scheduling, cancellations, and inquiries for the event. • Interact with various vendors such as catering, venue, florist, musician and rental companies.

• Assisted Director of Athletic Events & Hospitality with premium seating operations, communication and engagement for football, volleyball, baseball, men's basketball and women's basketball, including suites, skyline club, sideline club, courtside seats and VIP seating. • Coordinated hospitality rooms for volleyball and men’s and women’s basketball games, assisting in scheduling and training student hospitality hosts, managing food and beverage with caterers, and elevating the courtside experience for account holders and guests.

• Interact with 50+ customers daily, via phone calls or in-person, using customer service and problem-solving skills in order to resolve financial aid issues.

• Provided outstanding customer service experience to the suite owners • Assisted with any services the suite owners ask

• Assisted the Business Analyst daily with monetary deposits • Answered customer’s questions via phone calls and in-person. • Assisted with the Loper Football Backers Banquet Spring 2018 that consists of 500 guests. • Helped the Compliance Director and Insurance Coordinator with various tasks.

• Interacted with 50+ customers daily, via phone calls or in-person, using customer service and problem-solving skills in order to resolve financial aid issues.