Alexi Ritchie-Douvas
Director & Chief of Staff, Product Strategy & Operations - Google Play + Developer Ecosystem @ Google
About
Hi, I'm Alexi. I've partnered with some of the best senior leaders in tech as their right hand -- and I've seen them face a pattern of challenges: rigor or resilience? Slow order or fast chaos? Do you lean into the intense structure needed to hit the roadmap, or do you prioritize the transparency and information flow needed to keep the team healthy? I spent years in the middle of that tension, watching how easily "efficiency" can become a bottleneck when it fails to account for the human element. That's when I started focusing on the concept of the human operating system -- I shifted my lens from the product portfolio to viewing the team that builds that portfolio as the product that needs to be deeply understood, designed for, and fine-tuned as a science. High performance isn't about working harder; it’s about architecting a system that is resilient to the realities of life. By treating team operations and information flow as a precise science, I move organizations from reactive firefighting to a state of stable ease. The results are consistent: 1) Predictable Excellence: Rhythms that ensure goals are met with high fidelity. 2) Enablement with Autonomy: Leaders who have the clarity to act without needing to wait for direction. 3) Accountability with Social Grace: A culture where high standards and team well-being aren't in conflict. 4) Resilient Teams: Organizations that don't just survive when things don't go to plan—they thrive. I architect the human operating systems that turn high-level strategy into sustainable reality, and help senior leaders design the intentional rhythms and integrity-based infrastructure needed to scale their impact and reach true inflection points in leverage. If you're interested in designing for stable ease, let's connect and build together!
United States
Mountain View
Internet
P&L Management, Organizational Design, Change Management, Business Process Improvement, Stakeholder Management, Strategic Planning, Business Operations, Strategic Communications, Capital Allocation, Business Planning, Product Management, Product Development, Mobile Applications, Product Launch, A/B Testing, Data Mining, Program Management, Analytics, Program Development, Scrum
Experience

Director & Chief of Staff, Product Strategy & Operations - Google Play + Developer Ecosystem
- Operational Leadership & Excellence: Spearhead day-to-day operations for a $XXB business, consistently improving efficiency, speed, and learning agility across all functions. Implemented rigorous operational frameworks to ensure excellence. - Strategic Planning & Execution: Led the development and incubation of long-range strategic plans spanning a diverse product portfolio, aligning with overarching company objectives and setting the business's direction and pace. Proven ability to translate strategic visions into clear, actionable operational plans and drive effective execution across departments. - Complex Program & Portfolio Management: Oversee a significant portfolio of interconnected initiatives with substantial budgetary and resource implications. - Financial Stewardship & Growth: Partner across the senior executive + Finance teams to manage a multi-billion dollar P&L, including strategic capital allocation and investment in new growth areas, ensuring financial sustainability, profitability, and significant business growth. - Stakeholder Engagement & Influence: Cultivate and maintain strong relationships with critical stakeholders, including x-Google executives across all functions, effectively navigating complex organizational dynamics and influencing key decisions. - Cross-Functional Leadership & Collaboration: Partner with cross-functional teams to drive organizational growth, innovation, and seamless execution of strategic projects. - Organizational Design & Talent Development: Contribute to fostering a culture of accountability, collaboration, and innovation, understanding the critical link between organizational health and operational effectiveness; co-created two major structural changes spanning thousands of FTE. - Change Management Leadership: Lead the team through significant organizational changes, ensuring effective communication, adoption, and minimal disruption.

Chief Of Staff - Google Play
- Led and oversaw day-to-day operations to ensure operational efficiency and excellence across all functions, layering in my personal expectations that the org gets incrementally better (operates faster, learns more, generates and tests new hypotheses) every. single. day. - Developed, incubate, and implement long-range strategic plans that span a portfolio of products that align with the company’s broader goals and visions, and sets the tone and pace of our business. - Collaborated with cross-functional teams to develop and execute projects that drive organizational growth and innovation. - Developed and maintain strong relationships with key stakeholders, including external partners and neighboring VP/SVPs. - Managed financial budgets and capital allocation, including investments in new bets, on a multi-billion dollar P&L to ensure financial sustainability, profitability, and growth. - Developed and maintained a culture of accountability, collaboration, and innovation across the organization.

Lead Technical Program Manager, Google Play
As a seasoned Lead TPM, I leveraged a deep understanding of software development lifecycles to manage complex technical programs from inception to launch across a large portfolio of features. My responsibilities included: - Defining and executing product vision and strategy across a portfolio of 100+ programs spanning x00 engineers aligned with business goals and market trends. - Developing and driving two team-wide transformations: (1) evolving development and release process to ensure technical rigor; (2) migrating the team to scaled portfolio management. - Leading highly cross-functional teams towards delivering high-quality products that meet customer needs and exceed business expectations. - Developing and managing platform and product area roadmaps, project plans, and detailed schedules to manage dependencies and ensure timely delivery of products and features. - Developing and maintaining strong relationships with key stakeholders. - Partnering across design and engineering teams to create and prioritize product features and core user journeys. - Conducting market research, competitive analysis, and analyzing user feedback to inform product decisions and strategies. - Developing and maintaining product documentation, guardrails, specifications, and other core related materials. - Managing and mentoring a team of T/PMs to deliver results and foster a culture of innovation and continuous improvement. - Collaborating with partnerships, marketing, and consumer support teams to develop and execute go-to-market strategies and ensure successful product launches.

Program Manager, Google Ads Privacy
- Built and managed privacy programs for Google’s Display Ads and Search organizations. - Managed Google’s response to new COPPA compliance requirements around ad targeting and remarketing behavior across the entire Display Ads organization. - Developed an integrated system to compile, templatize, unify, and streamline privacy analysis and reviews for all feature launches.

Search Quality Strategist
- Designed and built Webmaster Academy (google.com/webmasters/learn). - Created a data mining task force focused on systematic spam detection workflows using complex data modeling and generation of relational ranking signals. - Drove data analysis with core quality engineers for the launch of several new ranking algorithms.

Project Manager
- Developed system and process solutions to reduce facility’s natural gas consumption by 45%, resulting in $170,000 in annual savings. - Built process maps using Vensim Modeling Software, leading to a systematic and scalable conservation guide. - Researched and delivered new technologies as alternative energy solutions based on ROI.
Alexi Ritchie-Douvas's Contact Information
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