I Chen Chuang

***Key Responsibilities: 1. Relationship Management: Building and maintaining strong, trust-based relationships with key account clients. 2. Needs Assessment: Understanding the specific needs and requirements of key clients. 3. Project Planning and Execution: Defining project scope, timelines, and resources, and managing the execution of projects to meet client needs and expectations. 4. Stakeholder Management: Communicating with and managing stakeholders, including internal team members and external clients. 5. Project Monitoring and Control: Tracking project progress, identifying potential risks, and implementing corrective actions to ensure projects are delivered on time and within budget. 6. Client Communication: Serving as the primary point of contact for key accounts, communicating project updates and addressing client concerns. 7. Sales Support: Working with sales teams to identify and secure new key account opportunities.

1. Lead regular project meetings to review progress, identify issues/risks, and take mitigating actions to stay on track (achieve deliverables on schedule and budget) by employing tools like project milestones for tasks and schedule tracking. 2. Monitor program progress, interdependencies, and deliverables across various project checkpoints to ensure successful implementation and roll-out from the NPI stage through different engineering build like EVT, DVT, PVT, and MP. 3. Deliver regular project status reports with appropriate levels of detail for customers, team members, and senior management. 4. Collaborate with cross-functional teams, including Sales & Marketing, Customer Service, Procurement, Engineering, Production, Tooling, and Quality Assurance, in planning and executing projects/programs in the NPI stage and sustaining programs. 5. Maintain, monitor, and track the cost of the programs/projects, including the costed Bill of Materials (BOM-Cost / Selling Price), assembly processes, cycle time, headcount, and capital.

1. Led a 4-person PM team managing the "HP" 800 series laptop project with customers. 2. Collaborated with Intel on new motherboard SPEC. 3. Managed BOM costs, coordinating with RD and ME teams on design, materials, and tooling schedules. 4. Ensured product structure, Wi-Fi and Bluetooth signal strength, and thermal performance meet requirement. 5. Coordinated with the customer ID team on design geometry, material procurement, and sample production. 6. Organized factory trial production, addressing early production issues and conducting lifespan tests. 7. Tracked design issues and maintained effective communication with clients.

1. Managed "Nvidia" and "Amazon" AI Server L10 production with Customer Operation Team. 2. Led a 30+ member cross-functional factory team, coordinating resources and communication. 3. Defined production processes with NRE fee, set up SMT to FATP lines and calculated project costs. 4. Define build schedule from NPI build to MP, ensuring yield stability and increase. 5. Monitored supplier deliveries for on-time shipments. 6. Resolved NPI phase issues, driving continuous quality improvement.

1. Primary responsible for EPM of mobile phone-related products, planning all the NPI schedule control from Trail Run phase to MP stage. 2. Communicating with customers to define and prepare all the content of requirements, coordinating the resources of relevant internal units, and calculating the cost analysis of projects/products. 3. Coordinate information streaming and corresponding reception for external customers.