Alexandre Zrihen

Achievements : Top 8-30% EMEA Q4FY22 : 183% Q1FY23 : 191% Q2FY23 : 228% Q3FY23 : 117% Q4FY23 : 115% Q1FY24 : 107%

Achievements : Rookie of the Quarter EMEA Q4FY21 Top #2 Performer EMEA Q1FY22 (188%) Top #1 Performer EMEA Q2FY22 (219%) Top #3 Performer EMEA Q3FY22 (168%)

- Updating of dashboards and product sale analysis of the Travel Retail channel for merchandising feedback - Follow-up of deliveries with the sales administration - Participation in openings and coordination with Visual Merchandising for the implementation in our airport points of sale - Sending retail prices to customers - Analysis of sell-through by customer for replenishment/swap proposals via digital tools - Support for the preparation of meetings.

-Management of B2B2C partnerships (Canal+, Bouygues Telecom, SFR, Free, Cdiscount) - Commercial, contractual, technical and financial monitoring of distribution contracts - Implementation and monitoring of marketing campaigns for inclusion and upsell offers - Updating and monitoring of key KPIs - Monitoring of partnerships and competitor

Mystery Shopping – US Client Experience : -Objective : Discerning what our competitors from other boutiques are doing in customer experiences, focusing on client experience & excellent service. -Mystery shopper in 47 boutiques luxury brand (including 4 Chanel boutiques) and generate ranking based on customized survey. -The survey has been created for Chanel Watches and High & Fine Jewelry boutiques. -To achieve this project, 3 areas have been selected in NYC: Midtown, Hudson Yards & Soho. -Report presented in front of the marketing team & the training team of Watches & Fine Jewelry (7 members) with key learnings & takeaways.

-Coordinated visual merchandising, VIP customer event support and after-sales service management for High Jewelry & Watches flagship store -Assisted a team of 7 sales associates to ensure a tailored client experience

-Gestion de projet : recrutement, formation et management de consultants (6 consultants) -Participation à des événements, conférences et incubateurs (Viva Technology, BPI France, The Family) afin de prospecter de nouveaux clients -Formations reçues par EY (High Performation Team & Management des consultants) et Alten (Etre performant face à un prospect & Personal Branding) durant les congrès des Junior-Entreprises

-Increased Company’s revenue by selling subscription and product on our platform -Trained 50 new customers of the used of the web platform

-Planned event in partnership with Bentley, Berluti, TAG Heuer and Arval -Organized and implemented 7 events activities by 80 clients

Master en management 1er semestre : SKEMA Business School Sophia Antipolis Acquisition de compétences avancées en management (enseignement entièrement en anglais) 2nd semestre : North Carolina State University (SKEMA Business School à Raleigh) Acquisition de compétences en stratégie internationale (enseignement entièrement en anglais)

Cours: Macroéconomie, microéconomie, droit publique et privée, comptabilité, mathématique, probabilité et statistique, finance, monnaie, gestion de production, gestion financière, informatique et anglais économique.