Alexandra O.

•Provide commercial consulting for different logistics services, achieving the following targets in 2024 – 2025: 1000 TEUs in FCL, 100.000 tons in LCL, 200 tons in Air, 750 files in Customs brokerage, 550 trips in land transport under OTM, DTA, national and urban modalities, 0,40% (minimum USD 50 and up to USD 1000) in insurance, and 4 commercial leads in warehousing in Free Trade Zones and authorized warehouses. •Handle 70+ small, medium, global (KAM), and own accounts by using effective CRM management, customer onboarding, and operational implementation, ensuring high-level customer service (90%) that is aligned with corporate goals. •Draft daily technical and economic proposals for tender processes, review commercial contracts preliminarily, develop SOPs, for customers in healthcare, industry, technology, energy, consumer and retail.

•Closed deals in Freight Forwarding (import, export, air, ocean, and ground transportation), customs brokerage, and land transport under OTM, DTA, and national modalities, as well as warehousing in Free Trade Zones. •Identified business opportunities and developed logistics services tailored solutions to meet clients’ needs with a target-oriented focus and strong negotiation skills.

•Acquired new clients and closing deals in land transportation services (OTM, DTA, national, and urban), with a focus on commercial consulting and budget goal achievement

•Sold land transportation services under OTM and national modalities, as well as warehousing in authorized depots and maquila services, achieving positive results in the commercial budget. •Delivered efficient solutions tailored to client’s needs, with a commercial consulting approach in order to acquire new names and close business deals in logistics operator services.

•Prospected and acquired new clients to close deals by providing sales consultancy and having effective commercial budget compliance. •Negotiated rates with clients, suppliers, and agents for air, ocean, and land transport, under OTM, DTA, and national modalities.

•Processed documentation in ocean import operations, including receiving, classifying, and entering Bills of Lading (BLs) from MSC international offices, ensuring accuracy and compliance within import processes. •Provided customer service via phone and email, including tracking cargo shipments, correcting data on BLs, managing new client registrations, and sending ETA pre-alerts.