Alexandra Mastrogianni
Software Developer Project Lead @ Student Agencies, Inc.
About
I am a Cornell University student in Operations Research & Information Engineering, with experience in data analysis, optimization, and systems-level problem solving. I have worked on projects involving SQL analytics, applied AI workflows, and coordinating technical work across engineering and product teams.
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United States
Computer Software
Leading Development Teams, Technical Project Leadership, Customer Relationship Management (CRM), Zoho CRM, Zoho creator, Technical Leadership, Database Management System (DBMS), API Automation, Deluge (Zoho Scripting), Low-Code Development Platforms, Zoho Data Models, MySQL, AI Systems, Retrieval-Augmented Generation (RAG), Web Development, WASP, UX/UI, SEO Optimization, HTML/CSS, Front-End Development
Experience

Software Developer Project Lead
Ithaca, New York, United States
Lead development of Student Agencies’ Zoho-based management platform powering logistics, storage, and marketing operations across multiple business units serving over 3,000 customers annually. Engineered automated workflows and API integrations that reduced manual processing by 40% and cut operational costs by 25% across logistics, billing, and scheduling systems. Improved system performance, data accuracy, and scalability for operations serving 3,000+ customers annually. Coordinated with executives and developers to align software features with business needs.

Undergraduate Researcher
Designing optimization and simulation models in Python to improve food distribution efficiency for New York Food Security Programs. Building demand forecasting pipelines that integrate demographic and geographic data to better allocate resources across sites and people in need. Exploring stochastic optimization methods to evaluate routing and supply strategies under uncertainty. Collaborating with faculty and graduate researchers to generate data-driven insights for community partners

Front-End Software Engineer
Built and maintained responsive, scalable web applications using React.js, JavaScript, HTML/CSS, improving user experience and platform performance. Refactored frontend architecture for scalability and responsiveness, enhancing load times and consistency across devices. Improved accessibility and SEO through semantic HTML and WCAG-compliant design standards, expanding platform reach. Collaborated with stakeholders to align technical improvements with business goals, ensuring deliverables supported user growth and retention.

Associate Developer
Designed and developed real-time logistics forecasting tools leveraging Node.js and integrating multiple external APIs (traffic, weather, freight) to aggregate dynamic data streams and enhance supply chain visibility and responsiveness. Built data pipelines to automate the extraction, transformation, and delivery of logistics data, supporting real-time updates and enabling proactive operational decision-making. Applied machine learning models to optimize demand forecasting accuracy and routing efficiency, leveraging predictive analytics to reduce delays and improve lead time projections. Developed interactive dashboards and visual reporting tools using modern data visualization libraries, translating complex datasets into actionable insights for supply chain optimization, inventory management, and transportation planning. Collaborated with cross-functional teams to identify key performance metrics, refine forecasting algorithms, and improve the reliability of predictive outputs for logistics stakeholders.

Software Engineer
Kivo (AI-Powered Data Insights)
Designed and implemented data ingestion pipelines (Node.js, TypeScript) to automate processing of structured and unstructured datasets (CSV, PDF, SQL), improving data flow for AI systems. Built backend API services supporting AI agents in delivering real-time querying, insights, and data visualization outputs for end users. Integrated backend systems with React.js frontend to deliver live AI-powered dashboards, improving access to data-driven insights. Improved scalability through asynchronous processing, caching strategies, and API optimizations, reducing latency and supporting higher data volumes.

AI Software Engineer
Engineered AI-driven backend services using Node.js and TypeScript to enhance NLP performance in multilingual dubbing workflows. Optimized backend infrastructure and RESTful API integrations to improve latency and system scalability for AI components. Enhanced React.js frontend to support real-time AI audio and text processing with iterative debugging and testing. Refined token management strategies to improve NLP accuracy and API efficiency.
Education
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