Alexander Marvulli

•Develop and implement operational strategies to achieve resort goals, ensuring alignment with company vision and guest satisfaction priorities. •Manage payroll for 4 entities •Oversee Day to Day operations of all departments •Lead and mentor department managers and teams to foster a culture of excellence, accountability, and continuous improvement. •Oversee budgeting, forecasting, and financial performance, driving cost-efficiency without compromising service quality. •Establish and maintain high standards for guest services, ensuring a seamless and memorable resort experience. •Monitor and analyze operational metrics, identifying opportunities to enhance efficiency and profitability. •Ensure compliance with safety, health, and environmental regulations, as well as company policies and standards. •Collaborate with marketing, sales, and revenue management teams to align operational plans with business objectives. •Handle crisis management, resolve guest and or staff issues, and implement feedback-driven improvements.

•Developed and implemented all dessert menus for weddings •Recipe and menu development for all restaurants/bakery •Prepared pastries/desserts from scratch for weddings up to 250 guests •Collaborated with clients to understand dietary restrictions, flavor preferences and aesthetic preferences •Remained updated on industry trends and techniques •Developed all dessert recipes from start to finish •Instructed many successful baking classes to 20+ students •Managed ordering and inventory of the pastry department

•Managed all Insurance policies for rental properties, auto, resort, restaurant, etc. •Point of contact for rental property tenants •Managed and drafted leases, addressed any questions or concerns, & provided property tours to potential tenants •Oversaw day to day operations of restaurants, Inn, scheduling, hiring, etc. •Provided high-level administrative support to the CEO & CFO, managing a complex calendar, scheduling meetings,and ensuring timely appointments •Screened and prioritized phone calls, emails, and inquiries on behalf of the CEO •Helped oversee all departments and attended all meetings for the CEO and CFO. • Responsible for limiting and filtering all needs or issues • Responsible for graphic design work, social media, and attending networking events. • Interviewed and hired employees for all departments

•Ensured brand consistency throughout all facets of the business •Developed and implemented marketing strategies, packages and menus for all areas of the resort •Designed all graphics for advertisment on social media, marketing/advertisement agencies, theater screens, print, and more. •Tracked competitor activity to keep up with market changes •Worked with web team to implement or update any design or functionality changes •Tracked and monitored success of each marketing campaign •Managed social media for the resort •Designed and managed email marketing campaigns to over 25,000 customers