Alexa Faith Sales

Medical Biller @ Valley Village Health Clinic

About

I am a results-driven professional with a strong background in business administration and healthcare support. With experience in medical billing, administrative assistance, and customer service, I have developed a versatile skill set that enables me to excel in fast-paced and detail-oriented roles. Currently, I am honing my expertise through an MBA program building on my foundation in BSBA. I am passionate about process improvement, strategic planning and delivering excellent results. As I continue to grow professionally, I aim to leverage my education and experience to contribute to business efficiency, and organizational success. Feel free to connect with me to discuss opportunities, collaborations, or shared interest in business and management.

Country

Philippines

City

Manila

Industry

Outsourcing/Offshoring

Skill

Administrative Assistance, Training, Team Management, Client Relations, Customer Service, Customer Relationship Management (CRM), Data Entry, Attention to Detail

Experience

Medical Biller

Valley Village Health Clinic

2024-7 - Present · 2 yrs 3 mos

California, United States

• Manage accounts and tracks payments. • Verified patient eligibility for services. • Monitored claims to minimize denials. • Ensured billing compliance with HIPAA and ICD-10 standards. • Prepared and submitted claims to insurance companies for reimbursement.

Administrative Assistant

The Wine Group

2023-5 - 2024-3 · 11 mos

Melbourne, Victoria, Australia

• Handling marketing emails. • Set up or disable accounts and tools for employees. • Processes staff orders. • Book shipments with private couriers. • Inventory Tracking. • Ad hoc administration tasks.

Customer Service Specialist

Probe CX

2022-8 - 2023-5 · 10 mos

Taguig, National Capital Region, Philippines

• Handling email inquiries and inbound calls. • Does outbound follow up to both customers and internal stakeholders (Locations, repair centers, etc.) • End to end case management. • Assisting the Quality Assurance Team in auditing calls and emails and performing callouts for non-adherence to process.