alex wilker

* Aided students in selecting the correct textbooks according to their class schedules * Supported management by restocking merchandise and maintaining excellent customer service standards through friendly and helpful interactions * Marketed new merchandise and apparel to guests at Wright State Nutter Center during athletic events

* Directed and coordinated daily operational business aspects focusing on membership, member relations/retention, golf course management, and golf operations * Demonstrated in-depth knowledge of operating cash register for golf club * Helped adapt and train employees with the process of upgrading to new Point of Sale system * Assisted golfers by scheduling tee times, fetching golf carts, cleaning golfer’s clubs, and maintaining driving range to ensure enjoyable golfing experience

* Account manager of 12 corporate sponsor accounts * Interacted and built professional relationships with key sponsors and delivering everything in their contracts * Assisted with planning, enactment and follow-up of sponsor promotions * Exhibited unsurpassed customer service at all times * Helped guests with questions they may have while at ballpark or during special events * Assisted with various marketing projects on an as-needed basis

* Created, proofread, edited, and managed web content that furthered the university’s goals while meeting high standards for accuracy, branding consistency, and usability * Utilized digital media for student engagement and outreach, marketing, and communication to prospective and current students * Collaborated closely with academic departments in the process of becoming the first university to utilize the management software, Sprout Social Enterprise

* Account manager of 10 corporate partner accounts * Interact and build professional relationships with key partners and deliver everything in their contracts * Entertain sponsors and other guests in the stadium at Dragons games and other events * Monitor, manage, create content, and be the online voice for the official Dayton Dragons social media accounts including Facebook, Twitter, Instagram, and LinkedIn * Race Director for the Dragons 5K event which features over 2,000 participants annually * Coordinate the Dragons MVP Classroom Program that reaches over 35,000, 4th and 5th grade students spanning five counties * Create, prepare, and present annual reports to show transparency and proof of performance for corporate partners * Exhibit unsurpassed customer service at all times

* Promoted home athletic events on campus to students, faculty and staff * Oversaw marketing and promotions for select sports * Assisted with planning of athletic events * Planned special events and promotions

Activities and Societies: Varsity Men's Golf, Catholic Youth Organization Basketball

Activities and Societies: Men's Club Golf Team- Founder and President, Sport Club Council member, House of Representatives Member, American Marketing Association WSU Member