Alex Riley

Captured high-quality school portraits across various educational institutions, ensuring each student’s image met professional standards. Managed and set up photography equipment, including cameras, lighting, and backdrops, to create optimal conditions for high-resolution images. Coordinated with school administrators and staff to schedule photo sessions, ensuring minimal disruption to daily school activities. Provided excellent customer service to students, parents, and school staff, addressing any concerns or special requests to ensure a positive experience. Edited and processed images using industry-standard software to enhance quality and prepare final prints for distribution. Maintained detailed records of photo orders, payments, and inventory, ensuring accurate and timely delivery of products. Demonstrated flexibility and adaptability by working across multiple schools with diverse environments and requirements. Trained and mentored junior photographers and assistants, sharing best practices and techniques to improve team performance.

Greeted and engaged with guests upon their arrival at Akira, ensuring a welcoming and positive shopping experience. Consulted with customers to understand their preferences, needs, and style preferences in order to recommend appropriate clothing items. Demonstrated strong product knowledge to effectively select and present garments tailored to each customer's individual style and occasion. Consistently met and exceeded sales goals by employing effective upselling techniques and leveraging knowledge of product features and benefits. Collaborated with team members to create visually appealing displays that attracted customer attention and promoted sales.

Freelance Photographer with experience spanning weddings, product photography, creative shoots, and Festivals. Proficient in both film and digital photography techniques. Successfully captured two weddings, demonstrating adaptability across locations (Omaha, NE and Denver, CO). Notable expertise in film photography showcased through a wedding shoot entirely on film in Denver. Skilled in producing high-quality product shots, including for a restaurant and a makeup brand. Collaborated on creative photoshoots, contributing to the conceptualization and execution of innovative ideas. Proficient in Adobe products, leveraging software like Adobe Photoshop and Lightroom to enhance and edit photographs.

Assisting healthcare providers regarding the status of their medical claims, explaining whether that claim is paid, denied, or still in process. Maintaining a high level of customer service while conveying accurate information to providers, even during heated situations. If the providers claim is incorrectly denied, we are responsible for reporting the claim and explaining why it was incorrectly denied.

Support hotels and associates by answering questions and problem solving. Handle issues or complaints via phone or email. Implement timely, common sense decisions to ensure customers understand their concerns are addressed. Assist guests with different billing issues. Provide excellent customer services even during intense interactions with guests. Handle guest complaints or concerns over Facebook and Twitter.