Alex Fontaine

- Recruited, trained, and supervised the quotation department - Management of employee performance and development - Helped ownership identify profit improvement opportunities - Monitored accuracy of accounts payable and receivable data - Prepared and Issued invoices - Collected payments from customers - Adapted pricing structure to reflect market, seasonal, and economic changes Accomplishment: Implementation of a formal price quotation system that reduced errors by 22% within four months.

- Prepared and issued invoices to customers - Liaison between production department and clientele - Prepared detailed purchase orders resulting in delivery of correct raw material components - Managed all purchasing from over 25 suppliers resulting in fewer shortages and improved delivery times - Negotiated pricing and terms with raw material suppliers - Communication and confirmation of all details of the production process with clientele

- Accurately completed all pricing requests - Maintained accurate pricing records for future use - Assisted sales team and clientele with questions pertaining to pricing and materials - Created and maintained published price lists - Reviewed customer price discrepancies and communicated results of findings to the customers - Assisted with training of new pricing analysts

- Coordinated financial advisor's calendar - Investment and credit card sales - Fraud and compliance monitoring - Unauthorized overdraft collection - Customer support - Minimized transactional losses - Executed financial transactions according to bank policies and procedures - Responded to customer inquiries, providing information on bank accounts, policies, and services - Researched and resolved service-related problems