Alex C.
IT-Systemadministrator @ LeMaitre
About
Seasoned SysAdmin with a Security oriented approach. Leveraging AI in IT Service Management, Hardware Architecture and Microsoft Services and Products. Customer oriented and self-starter.
Germany
Frankfurt
Information Technology & Services
Email Security, Mobile Security, Application Security, Artificial Intelligence (AI), IT SERVICE DESK, Technical Services, iOS, Teamwork, Android, Windows 10, Service-Level Agreements (SLA), Microsoft Endpoint Configuration Manager, IT Operations, Networking, Office 365, Analytical Skills, Microsoft Azure, Technical Support, Customer Support, IT Service Management
Experience

Information Technology Support Specialist
Frankfurt, Hesse, Germany
IT Service Desk Analyst providing best in class IT services within a global team in a multi-cultural environment. Some of my responsibilities on a day to day include troubleshooting and supporting cases across a multi-platform IT environment with advanced knowledge of: - O365 Admin Center - Microsoft Exchange server - Email Security/Mimecast/Bitdefender Administration - EntraID admin - InTune & AutoPilot / Software Packaging/ Platform Enrollment - MDT/MDM/SIEM/API - Asset management and tracking (inventory maintenance) - Lifecycle support within a GMP-/GxP framework

Information Technology System Analyst
Bucharest, Romania
Some of my responsibilities/experience at SG GSC providing lvl 1 to 3 support for 2500+ users are: - Extensive experience in Microsoft Office 365 administration tools / Microsoft Teams admin center/console / Microsoft Teams Project implementation and L2-3 Support for all local users - Advanced knowledge of the Windows infrastructure environment Active Directory, GPO, DNS, DHCP - Knowledge of Exchange server, NPS, Direct Access, Clustering, WDS, DFS , AD Certification Services - Working knowledge in Azure AD - Working knowledge of Powershell/ Python scripting - Experience with Citrix Xen app, Xen Desktop and Citrix Director administration - Knowledge of SCCM activities - ITIL Framework knowledge and practice experience / ITIL certifications - ITSM/ServiceNow - Good understanding of IP Networks, wiring, VPN technology & WiFi technology - Experience in IT inventory tools/procedures/management, Hardware provisioning/decom - Experience in Hardware architecture/ hardware component replacements

Senior Information Technology Security Officer
Bucharest, Romania
- Management of IT security and IT risk (e.g., data systems, network and/or web as well as paperback) across the entity - Perimetral security for high-value & restricted assets in an IT environment - User testing/training for OPSec - Internal IT security auditing - Develop policies, procedures and standards that meet existing and newly developed policy and regulatory requirements within the legal frame - Serve as project manager/lead within IT security projects
Alex C.'s Contact Information
Phone
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