Alev Ismail

Footwear, Accessories & Resort

I worked here part time while I was studying. My role didn’t differ much from my previous bar jobs except I was no longer a supervisor so I had a lot less responsibility.

During this tenure, I hired, led, and trained a team of bar staff, organised and conducted regular team meetings, and ensured strategic management of customer inquiries, complaints, and requests promptly and professionally whilst managing day-to-day operations of the bar; enabled delivery of smooth and efficient service. • Directed social media platforms to identify potential candidates aligned with organisational requirements. • Developed and defined staff schedules, as well as confirmed adequate staffing levels to meet operational needs. • Contributed to the development of effective recruitment strategies to attract and hire qualified candidates. • Planned and conducted interviews, evaluated candidates, and made informed hiring decisions. • Devised leading-edge social media strategies aligned with the organisation's recruitment goals. • Executed market research to identify trends and best practices related to recruitment. • Administered social media channels, responding to comments, messages, and inquiries. Key Achievements • Leveraged Marketing and branding expertise to execute effective recruitment campaigns that attract top talent. • Grew the company's following on social media platforms and delivered an increase in average post engagement by implementing compelling visual content and optimising posting times.

I monitored and ensured the delivery of excellent customer service by greeting patrons, taking orders, and serving beverages in a timely and friendly manner. I prepared and mixed a wide variety of cocktails, ensuring consistency and quality. I developed and maintained a clean bar area, including stocking supplies and replenishing inventory as needed. I evaluated and confirmed compliance with health and safety regulations. I communicated customer preferences and special requests to the kitchen staff. • Demonstrated strong teamwork skills, contributing to a positive work environment and cohesive team dynamics.

I provided high-quality care and support to the children; built and maintained a nurturing and stimulating environment to promote their physical, emotional, and intellectual development, developed a consistent daily routine for the children, including mealtimes, nap times, and recreational activities, planned and engaged in age-appropriate activities, such as educational games, crafts, and outdoor play, and monitored and enabled the maximum safety and well-being of the children.

I developed and executed social media strategies to increase brand visibility and engagement. I enabled the successful development of compelling content for various social media platforms. I monitored social media channels and engaged with followers to build brand loyalty. I provided exceptional support to team members in planning and implementing marketing campaigns across different channels. I established and maximised collaborations with cross-functional teams to confirm cohesive messaging/brand consistency. Key Achievements • Orchestrated impactful social media campaigns, driving increased brand visibility and engagement. • Executed a highly effective influencer marketing campaign, expanding brand reach and impact. • Developed and refined comprehensive social media strategies, shaping future campaign decisions. • Fostered engagements across multiple platforms, leveraging data analytics for innovative ideas.

I actively engaged with customers, ensuring exceptional service by consistently displaying friendliness and politeness. I planned and prioritised creating a welcoming environment. I leveraged drink-making expertise, as well as diligently polished glasses and cutlery, sanitised surfaces, cleaned the coffee machine and performed various closing tasks, including table setting, chair stacking, and reassembling the awnings.

I delivered care for children ranging from 3 months to 5 years old. I organised engaging activities tailored to their age group, conducting thorough risk assessments for both indoor and outdoor activities and excursions. I monitored the children's development by making keen observations and recorded their progress in their Early Years Foundation Stage (EYFS) books.