alessya giuliani

* Enhance the dealership's reputation by providing excellent customer service. * Verify servicing needs and maintain awareness of factory-recommended maintenance schedules. * Scheduling of Service appointments and repairs for (4) dealerships * Performing follow-up calls with service customers * Lease Maturity * After Sales Delivery * Selling service and vehicle maintenance to customers * Developing new business with lost customers * Promoting the dealership Service and Sales Departments * Complete required training & job knowledge within allotted times * Follow all company and manufacturer policies, directives and procedures and abide by governmental rules and regulations * Developing training material for new hires as well as lease agreement templates for sales department * Perform any other duties as required

* Operate the switchboard in an efficient and professional manner, ensuring all callers are dealt with * courteously * Meeting / greeting visitors in a friendly and approachable manner * To undertake other administrative and clerical duties as and when required (i.e. post to ADP, * Gas Reciepts). * To ensure all telephone connections are made as quickly as possible bearing in mind busy times and meetings that may be in progress. * To record and promptly / accurately pass all messages to appropriate personnel. * To ensure that, on arrival, all visitors consistently receive a professional and courteous welcome. * To promptly attend to customers’ needs.

* responsible for being alert to suspicious transactions or circumstances * ensuring the correct GL account number, name, currency, amount and value date are recorded * ensuring sufficient informaiton is recorded to explain transaction * ensuring documents including customer instructions are on file where necessary * ensuring transactions are properly authorized, balanced and both the debit and credit transactions are checked / authorized at the same time * ensuring funds are disbursed as intended * ensuring internal transactions are referred to the appropriate officer for checking / authorization * posting of transactions accurately to ensure correct GL and customer account has been accessed

Accounting Clerk at Remo Ferri Group of Automobiles