Alen Hui

- Oversee QA/QC and process improvement related project in Asia. - Establish Inbound Quality Control process in Castlegate warehouses in Asia - Conduct internal and external training to Wayfair category manager and suppliers to ensure they aware of Wayfair product standard - Collaborate with Wayfair compliance and incidence prevention team developing initiatives to ensure product meet regulatory requirement and reduce incident rate, respectively - Collaborate with third party vendors to develop Wayfair quality program to ensure product safety and compliance and drive incident reduction - Develop guideline and best practices, and deploy them to Wayfair Asia logistics warehouses

- Being the key contact person in Far East for all Quality Assurance and Product Safety related issues - Collaborate with Quality Management team in Berlin headquarter to develop seasonal programme to improve vendor’s quality and testing performance - Establish corrective action with vendors and to ensure the corrective action are in place - Conduct factory assessment to potential vendors, and to provide onboarding training on Product Safety manual and SOP - Provided capacity building training to vendors and factories - Being part of the QMS team to conduct QMS audit internally within the QM organization and externally to our vendors - Develop and drive the consolidated raw material testing programme in China

- Collaborate with quality team in Vancouver headquarter and third party service providers to develop in-brand quality assurance and Inspection standard - Manage the quality inspection team in China and third part service providers - Collaborate with the technical team to ensure development process (from prototype sample, size fitting, pre-production approval) go smoothly - Conduct factory visit and assessment to potential new vendors - Provide training to vendors on Kit and Ace CSR and Quality Assurance requirement

- Act as the key contact person for Brandon’s Operation (including CSR, Quality & Order Management) - Collaborate with BSCI & Puma Safe and Compliance team to establish in-house social and environmental standard - Collaborate with third party service providers to develop in-house quality standard and random goods inspection criteria and method - Implement the newly developed quality & compliance systems internally by providing training workshop to colleagues in other regional offices - Oversee order management to ensure goods delivery on time and seamless operation - Conduct/Shadow factory visits and assessments and provide rating and comments to the director of global sourcing - Build up supplier relationship and arrange regional supplier summit for individual training

- Leading a team of 3 staff to provide technical support in quality and compliance areas - Conduct internal audit annually to our factories to ensure they comply to industrial social and ethical code of conduct - Conduct customers’ or third parties’ factory visits or audit arrangements to ensure factories meet all requirements before an audit to be carried out - Maintain a total of twelve certificates (10 Oeko-tex certificates, 1 FSC certificate and 1 BlueSign certificate) by renewal via system audit and sample testing - Provide training to suppliers to ensure they understand brands’ requirements and follow practically - Cooperate with factory\ies to perform investigations to find out the root cause of the quality complaints and provide technical answers and suggestions to customers to avoid similar issues from occurring ***Project & Achievement*** 1. Implemented the FSC-CoC programme in year 2011 – Being assigned as the FSC management representative to oversee the programme and its supplier chains 2. Collaborated with our Sweden and UK teams to implement the United Nations Global Compact as part of the CSR programme in 2012 – Being assigned as the Local Anti-Corruption Officer to oversee in the far east Asia offices