aldonza sanchez

In this position I was responsible for typing and track orders of data and video services for corporate clients, including managing the register of payments in the system. Additional support to the management of the sales department and extra support to front desk answering and transferring calls from the central as well as taking notes.

Sale, care and guidance of the clients in the store. Responsible for hanging clothes as also the verification of inventory available. Keep the good image of the shop working with the organization of clothes and cleaning.

This position is responsible for producing samples of materials extracted from the subsoil, which are distributed in different chemical bottles and delivery to internal customers. This process includes; filtration, centrifugation and measurement of the pH level. As well as, sterilization (washing) of the equipment used during the day. Because of the fragility of the pieces, this last part should be done by hand.

In this position I play in several tasks; I was responsible for the control of all mobile, data and video sales performed by outside vendors. The generation of reports for managing the timely payment of their commissions. Direct support to managers and executives. Then I was assigned to the installation process of voice service, data and video shops belonging to established franchises nationwide, as well as the provision of activation systems for point of sale and payment of telephone bills. The installation of this service entailed provisioning, monitoring and extra support in the required cases. On the other hand, I gave support to projects of Marketing and IT managers and extra support to the Help Desk department in the most critical cases of damage in the systems.

Support to the external sales department "sales force" with the responsibility of provide all the information and facilities to the sales team. Furthermore as monitoring the completion of service orders in the system. Helping the employee to obtain the payment of his/her commission. As extra support, requesting listings of potential customers to contact them and offer some additional service, proceeding to refer the client to one of the colleagues to close contract, helping him/her to achieve its goal of the month. Additional help to the front desk answering and transferring calls from the central as well as taking notes some days per week.