Aldana M Heintz

Administrative Assistant | Office Administrator

About

Bilingual Executive Assistant with over 7 years of experience providing high-level administrative support and operational coordination. Expert in calendar management, inbox prioritization, and process optimization within fast-paced environments. Proven ability to handle sensitive information with absolute confidentiality while managing complex logistics across multiple time zones. Native Spanish speaker with C2 English proficiency, dedicated to anticipating executive needs and streamlining workflows for maximum efficiency.

Country

Argentina

City

Buenos Aires

Industry

Hospital & Health Care

Skill

Relación con el cliente, Gestión de datos, Introducción de datos, Administración de oficinas, Resolución de incidencias, Atención telefónica, Servicios al cliente, Trabajo de secretariado en empresa, Mantenimiento de oficina, Puntualidad, Microsoft Office, Google Workspace, Gestión de caja, Gestion de local, Tareas Mantenimiento, Aptitudes para la cocina, Venta directa, Gestión de proveedores, Atención al cliente, Relación con los clientes

Experience

Administrative Assistant | Office Administrator

Grupo Médico Dr. Romero

2022-4 - Present · 4 yrs 6 mos

Grand Bourg, Provincia de Buenos Aires, Argentina

• Optimized the professional agendas and complex schedules for senior medical leadership, ensuring seamless transition between patient consultations and administrative duties. • Acted as the primary point of contact for diagnostic laboratories and external medical providers, ensuring the accurate and timely delivery of patient reports • Manage confidential digital and physical files, maintaining strict data security and accessibility protocols. • Oversaw the procurement of office and medical supplies, managing relationships with external vendors to ensure the workspace remained fully operational and stocked.

Customer Support

Capacitarte

2021-5 - 2022-6 · 1 yr 2 mos

Provincia de Buenos Aires, Argentina

• Managed a high-volume portfolio of over 100 daily client interactions and vendor inquiries via CRM platforms. • Provided Tier 1 technical guidance for educational platforms, resolving complex user issues and software conflicts.

Administrative Assistant

Wolf Nordsteit

2017-2 - 2021-4 · 4 yrs 3 mos

Provincia de Buenos Aires, Argentina

• Served as the direct assistant to multiple executives, managing domestic and international travel logistics, including flights, accommodations, and detailed itineraries. • Orchestrated communication and procurement cycles with key suppliers and regional providers to maintain optimal stock levels. • Managed the full lifecycle of invoicing, accounts payable, and expense reporting for senior management. • Increased productivity and communications through technological integration