Albina Selimi

Lead all HR functions as the sole HR professional supporting ~200 employees across construction division. Oversee end-to-end HR operations: onboarding, payroll, benefits, employee relations, workplace investigations, and compliance. Coordinate with the Health & Safety team to align training, certifications, and HR standards. Supervise administrative/HR assistants across divisions, ensuring consistent processes and documentation. Collaborate with senior leadership on workforce planning, HR reporting, and employee engagement. Organize internal company events including Town Halls, employee appreciation days, and team-building initiatives.

Managed recruitment, onboarding, and benefits administration across multiple divisions. Maintained employee records and ensured compliance with employment standards. Partnered with project managers and site supervisors on payroll, performance, and HR documentation. Assisted with Health & Safety compliance and employee engagement initiatives.

Delivered exceptional customer service in a fast-paced branch environment. Trained new team members and ensured compliance with policies. Supported daily branch operations, cash handling, and performance tracking.

Processed transactions, resolved issues, and promoted banking solutions. Consistently exceeded monthly performance goals. Ensured compliance with security and operational standards.

• Supported luxury retail operations at Saks Fifth Avenue by managing sales, returns, and customer service. • Assisted in onboarding new staff through comprehensive POS training and customer service procedures. • Fostered a welcoming environment to enhance customer satisfaction and loyalty.

Taught after-school English and Italian language classes to students of various age groups. Prepared lesson plans, instructional materials, and interactive activities. Created a positive learning environment by integrating technology and modern teaching strategies.

Prepared teaching materials, graded assignments, and maintained student records. Integrated smartboards and educational software into classroom teaching. Supported student progress through personalized academic feedback.

Provided exceptional customer support in Italian language for a diverse range of international clients. Managed high-volume calls, emails, and inquiries in Italian, ensuring efficient and timely issue resolution. Developed strong communication, problem-solving, and multitasking skills while working in a fast-paced, Italian-speaking call center environment.

Specialized in curriculum development and adult education. Applied digital tools for instructional design and teaching effectiveness.

Gained foundational knowledge in pedagogy and student engagement. Built strong communication and classroom management skills.