Albert Tong

Albert Tong

Head of Transformation @ Chubb Life Hong Kong

About

With over 15 years of consulting experience driving transformational changes, I have experience in designing and delivering business processes and IT strategies for insurance clients.

Country

Hong Kong SAR

City

Hong Kong

Industry

Insurance

Skill

Management Consulting, PMO, Financial Analysis, Change Management, Process Improvement, Testing, Mortgage Banking, Commercial Banking, Business Process Re-engineering, Requirements Gathering, System Testing, System Implementations, System Integration Testing, Performance Improvement, Reporting & Analysis, Banking, Data Analysis, Market Analysis, Healthcare Information Technology, Health Insurance

Experience

Chubb Life Hong Kong

Head of Transformation

Chubb Life Hong Kong

LinkedIn
2025-1 - Present · 1 yr 9 mos
KPMG China

Director

KPMG China

LinkedIn
2023-10 - 2025-1 · 1 yr 4 mos

Hong Kong SAR

EY

Consulting Director

EY

LinkedIn
2020-2 - 2023-10 · 3 yrs 9 mos

Hong Kong SAR

Relevant Experience: - Digital Health and Wellness Proposition Strategy - Health and Wellness Strategy - Customer Journey Design - Target Operating Model Design - Health Insurance Market Analysis - Medical Insurance Market Scan - Cross-border Medical Strategy and Process Design - Digital Insurance Distribution Platform Implementation - Investment Linked Customer Proposition Strategy - Post-Merger Insurance Business Architecture Design - Digital Procurement Platform Design - Health Admin and Claims Process Assessment

Deloitte

Strategy & Operations Senior Manager

Deloitte

LinkedIn
2018-10 - 2020-1 · 1 yr 4 mos

Hong Kong

Relevant Experience: - Substandard Risk Customer Engagement Go-to-Market Strategy - Enterprise Strategic Cost Management (Heath and Employee Benefits) - Finance Target Operating Model Design

Weave Services Limited

Director of Consulting

Weave Services Limited

LinkedIn
2018-5 - 2018-9 · 5 mos

Hong Kong

Relevant Experience: - Merchandising Capability Baselining & Solution Development

EY

Advisory Senior Manager - Performance Improvement

EY

LinkedIn
2015-2 - 2018-5 · 3 yrs 4 mos

Hong Kong

Part of the Financial Services Advisory Practice with relevant Insurance engagement experience includes: - Bancassurance customer experience strategy - Small and medium enterprise (SME) insurance strategy - Health insurance strategy - Employee Benefits market scan - MPF business and system migration - User Acceptance Testing

EY

Advisory Manager - Performance Improvement

EY

LinkedIn
2011-4 - 2015-2 · 3 yrs 11 mos

San Francisco, California

Part of the Financial Services Advisory Practice with relevant engagement experience includes: - Comprehensive Capital Analysis and Review (CCAR) implementation - Bankruptcy process assessment and program management - Document management system transformation - Commercial loan origination system assessment - Vendor resource management assessment - Service delivery office program management - Representations and Warranties processes and procedures development

Accenture

Consultant, Management Consulting

Accenture

LinkedIn
2008-5 - 2011-4 · 3 yrs

San Francisco, California

Relevant engagement experience includes: - System Testing - Online Help and Training Development

Morgan Stanley

Wealth Management Intern

Morgan Stanley

LinkedIn
2007-6 - 2007-9 · 4 mos

Sacramento, California

Through my participation as a Financial Analysis Intern, I was selected to take part in the Wealth Management Internship program to learn in depth about the various investment vehicles and asset allocation strategies used by Morgan Stanley Wealth Management Advisors. The final presentation of the internship included presenting a comprehensive asset allocation strategy developed for a prospective client. In addition, I worked closely with one of the advisors to research and develop a comprehensive competitive analysis report on local accounting firms and law firms to recommend to clients.

Morgan Stanley

Financial Analysis Intern

Morgan Stanley

LinkedIn
2006-10 - 2007-6 · 9 mos

Sacramento, California

The Financial Analysis Internship program consisted of weekly workshops covering financial analysis fundamentals led by a financial advisor with over 20 years of experience managing a portfolio of over 100MM. Through the program, I acquired knowledge in equity valuation methods using technical and fundamental analysis, including developing and executing a comprehensive research project evaluating and forecasting major companies in the pharmaceutical industry.

Focus Media

Marketing Research Intern

Focus Media

2006-4 - 2006-8 · 5 mos

Shanghai City, China

While studying abroad, I had the opportunity to intern at Focus Media (分众传媒) to learn about marketing and advertising strategies. The growth of the luxury product market in China was particularly interesting to me so I completed a research project on the topic leveraging macro and micro economic factors to forecast China's economic growth and subsequently its demand for luxury products, particularly those from the West.

Education

University of California, Davis

University of California, Davis

LinkedIn

Mangerial Economics

Graduated with High Honors in Mangerial Economics

Fudan University

Fudan University

LinkedIn

Business and Economics

The Business and Economics program dove deep into China's economic environment, business fundamentals, and consumer behavior. The major theme covered in this program was the importance of Guanxi (关系) in doing business in China. I participated in two research projects as a part of this program: ► Analysis of the Yogurt Market in China ► Company Profile: YUM!

Peking University

Peking University

LinkedIn

Globalization

The Joint Center for International Studies (JCIS) program focused on globalization of world economies and its impact on China's future during the infancy of China's rise to become an economic powerhouse on the world stage. One of the many interesting social topics covered in the program was the Hukou (戶口) system, and the class was divided into groups to complete research project on migrant workers, which involved interviewing migrant workers across multiple industries.

Albert Tong's Contact Information

Email

******@***.com

Phone

(**) *** ****

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