albert soo

technical account manager

About

Tech Architecture Delivery Manager at Accenture

Country

australia

City

sydney

Industry

information services

Skill

salesforce.com administration, salesforce.com development, salesforce.com, telecommunications, virtualization, cloud computing, project management, requirements analysis, cisco technologies, ip, business strategy, wireless, network design, networking, tcp/ip, certified salesforce.com developer, voip, managed services, mobile devices, data center, unified communications, wan

Experience

senior consultant

rxp services limited

2017-7 - 2018-3 · 9 mos

technical account manager

salesforce

2019-6 - Present · 7 yrs 4 mos

technician architecture delivery manager

accenture australia

2018-3 - Present · 8 yrs 7 mos

consultant

rxp services limited

2016-7 - 2017-6 · 1 yr

Consultant at RXP Services Limited

service delivery co-ordinator

bigair group

2007-10 - 2008-6 · 9 mos

* Manage the end to end service delivery process * Liaising with the Network Operations team for emergency and schedule network maintenance and upgrades * Process review and enhancements

technician support

bigair group

2007-2 - 2007-10 · 9 mos

* Level 1 technical and accounts support via phone and email * Created and maintained documentation of systems * Adhoc programming tasks (PHP / Shell scripting)