Alberto Ibañez

General Manager Business Unit @ ELIS

About

Wide experience managing operations and business development (Production Management, Engineering, Maintenance, Facilities services, Industrial Plant Management and Project Management). I consistently increase customer satisfaction, profitability, cost optimization, sales growth and customer retention during 20 years of serving customers with high expectations. Excellent negotiation skills in multicultural atmospheres, managing high-performance teams. Academic background in Engineering and business administration in high reputed schools. Professional experience in Brazil, Mexico, Argentina, Chile, Colombia, Spain, Portugal and Ireland. Fluent in English, Portuguese, Spanish and Catalan.

Country

Brazil

City

São Paulo

Industry

Management Consulting

Skill

Seguridad, Formación, Recursos humanos (RR. HH.), Finanzas, Empresas, Habilidades sociales, Análisis de negocio, Prospección de ventas, Resolución de problemas, Análisis de datos, Comunicación, Relaciones interpersonales, Creación de relaciones, Investigación de mercado, Resolución de incidencias, Reducción de desperdicios, Plantas, Business Development, Plant Operations, Production Management

Experience

General Manager Business Unit

ELIS

2023-6 - 2025-3 · 1 yr 10 mos

Madrid y alrededores

Business Development Consultant

Freelance (Self employed)

2021-9 - 2023-6 · 1 yr 10 mos

Barcelona, Cataluña, España

RFP | SLA | KPIs | Facility Services Contract Management

Division Manager IFS

ISS A/S

2015-7 - 2021-9 · 6 yrs 3 mos

São Paulo Area, Brazil

General Manager | Operations Manager | Business Development Manager Director of Operations and Business Development, Big Accounts Division in Latin America, full responsibility for annual budget, P&L, new sales, and customer loyalty of local and global corporate clients. I managed the big accounts portfolio with an annual revenue of € 30 Million and 2,000 employees. I achieved a profitability growth of two-digit, 98% of customer retention, and 15% of business growth per year. Operations in Brazil, Mexico, Argentina, Chile, Costa Rica, Colombia, Puerto Rico, Panama, Ecuador, Perú.

Regional Key Account Manager

ISS A/S

2009-7 - 2015-7 · 6 yrs 1 mo

Spain | Portugal | BENEFLUX | LATAM

Plant Manager

Saint-Gobain Weber France

2007-3 - 2008-3 · 1 yr 1 mo

Tarragona, Spain

General Manager | Operations Director | Plant Manager Fully responsible for the Production, Planification, Quality, EHS and Maintenance of a chemical factory with 50 people.