Alberto Leaño

Responsible for the E2E of 2 product Line servers, nodes, and switches, including Microsoft. Leads the WW procurement and MFG teams for the NPIs & sustaining process. Assurance of product correct configuration and technology updates during the Product Life Cycle. Member of the offering team. Acts as global commodity manager, doing the supply identification, quote process and on time materials supply assurance for the NPI. First point of escalation for supplier issues. Lead process improvement using available digital information to develop controls to increase productivity, make transparent processes, save costs.

• Improved in 25 points the customer experience (sNPS) score in Centro America, Mexico, Chile & Peru. Coordinate different functions as call center, sales channels, client advocacy, total customer experience, process and product quality Teams, partner managers, planning, logistics, Repair Vendors, escalations & IT systems for E2E Solutions. • Enhanced in 35 sNPS points the Premium Products in Mexico and Chile; Contributing to win the HP Quality award FY2021 as the best implementation out of 64 participants at WW. • Evolved in 66 sNPS points in the recovery media drive process.

WW Technical and Commercial SME, Technical Project Manager leading project with +50 people with several suppliers, Laboratory Manager with 5 direct reports. In charge of Supplier and Products development (Supplier Quality Manager and Engineering); coordinate all procurement aspect of the PL and strategic contract negotiations. Costing • Reduced 5.4 times (544%) the price of the RFID Tag-Inlay. Supplier Quality & Product Performance • Drive improvements on Suppliers including 3erd party resulting an increasing yield from 87.89% to 99.10%, (40% in the first pilot) on HP lines. • Assured the 95% reading yield and facilitated the U.S. DOD businesses by covering the tracking conditions of the Finished Good (FG) defined by the customer. • Manages 9 Suppliers at WW level; developed supplier and products. Define major significant characteristics and KPIs. Use of core quality tools. Project Management & Commercial achievements, Supplier Management: • Supported HP to win a couple of RFID Journal Awards for best RFID Manufacturing & supply chain solution on the years 2007, 2012 & 2019. The nomination of a third one in 2017. RFID Journal is the WW more influential means regarding radio frequency identification topic. • Delivered the 1st regional product capable of being read over a metallic surface, allowing the physical tracking of PC equipment. It was assured that product comply with the design to Manufacturing. • Enabled 65M USD Tax savings in Brazil per year by complying with a Tax except rule. Technical Lead of 4 R&D instances, T1&T2 Manufacturing Suppliers, 2 SW integrator, 2 CMs manufacturing lines and GBU HP Group • Achieved the release of the 1st LATAM RFID IC and GS1 certification. (2015) Appeared in the RFID Journal Magazine for contributing for such development. • Enabled the development of IoT (Internet of the Things) and Industry 4.0 solutions to R&D and GBU teams.

Responsible of the Technical development of RFID Suppliers (Tags Manufacturing & HW Products) and their interoperability at WW level. Designs methods and procedures for inspecting, testing and evaluating the precision and accuracy of production processes, production equipment and finished products. Coordination of Multiregional Procurement Regional Team (Korea & Germany). • Contribute for HP to win the 2007 RFID Journal Award for best RFID Manufacturing & supply chain solution; and at same time enabling the development of IoT and Industry 4.0 solutions. This by providing the RFID tag; and being the Technical responsible for the whole RFID Tag Product Life cycle (PLC) .Assurance the proper functioning and development of RFID in manufacturing assembly areas and Iot Solutions (Source Base on Europe, Asia , USA & Brazil) • Introduced the G2 New RFID standard protocol (ISO-18000-6c); on the time defined by Walmart; being the only supplier in the Electronics category to achieve it. The read and encode range was duplicated covering the customer requirements. • Contribute to enable 100% item tracking in supply chain and being 1st in market by providing a tag product with User memory by managing all aspects of the global engineering relationship with large key suppliers of components, materials designs and services for the development and manufacturing of RFID tags. • Established the RFID “RFID HP Noisy lab”, Responsible for acquiring, designing, developing, and implementing methods of testing and troubleshooting products, systems, and equipment. Goal was to test and provide feedback to the design and manufacturing entities in a simulated real environment before the implementation. • Contribute in the reduction of 4 days in average in the search of particular material in the Memphis and Sorocaba distribution centers; as the decrease to 1% the ratio on wrong shipments performed from Nashville.

• Established the first Social & environmental International Multi-disciplinary Audit team developing skills, leading them till activities are defined and consolidated; influencing major firms to create the Electronic Industry Code of Conduct

Responsible for Supplier Development and Product Quality throughout the product lifecycle, including ownership of Current Product Engineering. Conducted product and process audits and collaborated with OEM suppliers to drive continuous improvement. Supported operations across sites located along the Mexico–US border, within the US, and in Brazil. Also served as NPI Program Manager on the mentioned Regions. • Generated more than $2M USD in cost savings by leading a regional product introduction end to end, including justification, supplier engagement, solution architecture, milestone planning, and lifecycle management from launch to EOL. • Championed the introduction of the first monitor and supplier in Brazil, ensuring operational readiness, supplier capability, and seamless integration into the regional supply chain. • Reduced monitor return costs by 50% by designing and implementing a comprehensive reverse logistics strategy, aligning OEM partners, and establishing high performing third party service providers.

Responsible for designing, implementing and maintaining quality engineering protocols and test for building, assembly and test; transforming materials into finished product (Ford, Chrysler and Nissan Immobilizer) assuring their Quality. Work in the Improvements of manufacturing process and test. I handled tree auditors. • Saved 2M dlls per month by perform a proper Root cause Analysis for the failures and implementing innovative corrective actions in the resin washed; process assuring the no recurrence of the issue as generate control methods in line [alerts] and quality tools to track behavior. • Recognition by Chrysler due 0 field failures defects by correct define the PFMEA (Process Failure Mode and Effect Analysis] and the proper implementation of Control Plans and Statistical Process Control (SPC); as Conduce Process audits.