alberto castillo

● Focused in integrating Cloud Sherpas networks from APAC (Sydney, Melbourne, Brisbane, New Zealand, Philippines, India) region to match Accenture standards. ● Focal point on all APAC region specific IT policies and procedures ● Lead for building interim IT Policies and procedures during the integration period. ● Maintain APAC region IT Support activities from day to day IT operations involving network, desktop/laptop, firewall (Cisco ASA, Fortigate, Palo Alto), voice system(Asterisk), online meetings systems (Lync, Skype for Business, Webex, GotoMeeting, Google Hangout), internal business systems(Salesforce.com, Netsuite, ServiceNow, Google Apps) and all other IT hardware and internal IT computer systems and apps.

* Business Development, Application Development, Implementation Management, Operations Management and BPO services management. *  Biz Dev * Successfully created BPO in Payroll processing * Acquired HRM3Asia as a business partner. * Doubled the Company’s Revenue * Achieved positive figure in HURIS cash flow (first time to achieve over the past 4 years operation of HURIS) *  App Dev * Stabilized existing Software product offerings * Conceptualized 27 new set of Product offerings * Delivered 10 new Software Solutions *  Implementation Mgmt * Deployed 13 Software Solutions to new clients * Successfully implemented pending implementations of HURIS with a total of 19 modules from existing clients. *  Operations Management * Reduced number of calls made by clients due to recurring and new issues from an average of 4 calls a day to 1 to 2 calls per month * Introduced new methodologies on different departments * Lead in creating the new Mission, Vision and Values for HURIS

 As Marketing Manager- Developing marketing plans and budget planning. Achieved 30% Market Awareness share against 18% of next in rank. (survey conducted by independent organization) for Araullo University, Brgy. Bitas, Maharlika Highway, Cabanatuan City  As IT Manager – Developing network infrastructure as well as the implementation. Handling Php12M budget for IT Infrastructure (Site ~3.5 Hectares with 5 buildings about two to three floors each). Developing budget plans, IT Directions, IT Curriculums as well computer subjects of different courses. Responsible in all application that is implemented in the University, from evaluation/selection to implementation then support for Araullo University.

Facilitates the course HR Operations and Information Technology for a group of professionals consisting of CEO, Directors, Managers of different industries and other HR practitioners.

*  Deployed to IBM customers to act as Senior Project Manager to clients. *  Projects handled: * Cars – Korean SMS application * Frog – Ring Back Tone * Azrael – Touch Mobile Prepaid Balance Inquiry Charging * Canvass – Mobile application for offline content browsing * Stingray2 – VoIP application allowing foreign countries call TM and GHP subs * Stingray3 – Enhancement to Stingray 2 to accommodate other partners with limitations on infrastructure. * SOP – Portal application for SME * Freedom – VoIP application linking VoIP companies worldwide * 2667 Phase 1 – Increasing SMS and MMS broadcasting capacity from 5M to 10M in a day * Genie – Touch Screen application to provide virtual tour on services and mobile handsets. * Gulliver – Enable direct dialing of Prepaid roamers without using CAMEL network and without memorizing USSD codes * Doritos – enable the Cheetos/Clover application create plans that could be enjoyed by exclusive groups and/or exempt other groups.

*  Responsible to lead the Development Team in building new application to support manufacturing needs as well as automate manufacturing operations. *  Managing customers to exceed expectations and establishing good communication. *  Performs continuous improvement on e-Manufacturing Web Application and other DSS L3 Hub application. *  Keep the Business Running 24/7 for all ATM sites of Intel that includes Cavite CPU, Flash and Chipset Factories * Penang CPU. BGA and FCBGA factories * Kulim CPU and FCMMAP factory * Pudong Flash and CPU factories * Costa Rica CPU factory * ChengDu BGA factory * New Mexico Factory. *  Application owner of e-Manufacturing and AuDIT Application.